Thank you so much for your response. Sam
From: community@mailsbestfriend.com [mailto:community@mailsbestfriend.com] On Behalf Of Martin Schaible Sent: Friday, July 18, 2014 12:17 PM To: community@mailsbestfriend.com Subject: [MBF] AW: Piedmont Community Services smartermail upgrade Hello Sam It doesnt matter if you update Declude before of after you update SmarterMail. An Re-Activation of SmarterMail is needed if you update from version 11.x to 12.x. Check in advance that your login data for SmarterTools are still valid. Personally if would update SmarterMail, than wait for a day or two to see if everything is okay and then update Declude. Declude is now free and needs no activiation at all. hijack.cfg needs no update. This is a configuration file. If you not familiary with it, its worthy to ready the manual. Freundliche Grüsse ---------------------------------------------------------------------------- ---------- netfusion GmbH | Martin Schaible Mittelfeldstrasse 27 | CH-8700 Küsnacht | Switzerland Tel.: +41 44 391 30 00 E-Mail: <mailto:mar...@netfusion.ch> mar...@netfusion.ch Internet: <http://www.netfusion.ch/> www.netfusion.ch | <http://wiki.netfusion.ch/> wiki.netfusion.ch Helpdesk: <http://helpdesk.netfusion.ch/> helpdesk.netfusion.ch Wird sind auch auf Facebook präsent: <http://www.facebook.com/NetfusionGmbH> www.facebook.com/NetfusionGmbH ---------------------------------------------------------------------------- ---------- nfqrcode150x150 Von: community@mailsbestfriend.com [mailto:community@mailsbestfriend.com] Im Auftrag von Sam Petty Gesendet: Freitag, 18. Juli 2014 16:58 An: community@mailsbestfriend.com Betreff: [MBF] Piedmont Community Services smartermail upgrade Hello, We are running Smartermail 11.4 and I believe Declude 4.12.01. I need to upgrade the smartermail so it will work with IE 11 (I assume and upgrade will fix that). I need to know what I need to do to accomplish that. I have downloaded the smartermail upgrade file and the declude 4.12.05 upgrade file. Do I need to upgrade Declude first or after smartermail? Is it pretty much a case of just running those two files? Will I need to reactivate declude or smartermail afterwards? Should I download and use the hijack.cfg or any of the other configuration files on the declude website? I hate to ask such simple questions but email admin is a small part of my job and I just dont have time to learn all I should about it. Thanks so much in advance for any help you can provide, Sam