Thanks Scott. It worked for me on both SmarterTrack 10.1 and Smartermail 12.1. Smartetools says they will have a true fix tomorrow.
Linda Pagillo Mail's Best Friend Email: [email protected] Web: www.mailsbestfriend.com Office: 703.988.3605 x7016 MBF From: [email protected] [mailto:[email protected]] On Behalf Of Scott Jibben Sent: Thursday, July 24, 2014 3:12 PM To: [email protected] Subject: [MBF] Re: Smartermail issues with latest Firefox update. SmarterTools is aware of this problem and will be releasing a fix. Read this forum post to learn how to fix this Firefox v31 issue if you don't want to wait for the patch: http://forums.smartertools.com/threads/firefox-31-issue-with-popup-windows-m ail-and-stats.42522/ I followed the instructions and it works on SM 12.3. sj Scott Jibben <http://runspot.net/> RunSpot [email] [email protected] [web] http://runspot.net <http://runspot.net/> [voice] 763.551.2510 [toll free] 866.635.7299 On 7/24/2014 10:49 AM, Linda Pagillo wrote: Hi Scott. I'm seeing the same issue with SmarterTrack this morning. My Firefox updated and the problems started. The scrolling function is also not working correctly. Linda Pagillo Mail's Best Friend Email: <mailto:[email protected]> [email protected] Web: <http://www.mailsbestfriend.com> www.mailsbestfriend.com Office: 703.988.3605 x7016 MBF From: <mailto:[email protected]> [email protected] [ <mailto:[email protected]> mailto:[email protected]] On Behalf Of Scott Fosseen - Prairie Lakes AEA Sent: Thursday, July 24, 2014 10:38 AM To: <mailto:[email protected]> [email protected] Subject: [MBF] Smartermail issues with latest Firefox update. FYI: I am running Smartermail 11.7 and got a call today from one of my users stating that the new message window pop-up can not be resized and is too small to see the body of the message. He confirmed the problem existed on both the Mac and Windows versions of the Firefox browser. I upgraded my copy of Firefox and was able to recreate the problem as well. I am guessing something new in Firefox 31.0
