We are experiencing an issue on our Imail server that maybe someone can shed
some light on.
We have had a few customers on different domains send very large emails (over
20gb). These are typically either drawing file or proof files. The email
makes it to our server and gets checked by Declude. Our customer's are getting
an "Undeliverable Mail" bounce back email saying that there is "No message
body".
There are no errors in the log files (Sys, Dec, Vir and Blkl). The Dec file
shows that the user is whitelisted due to authentication. The Blkl has a type
of IGNORE for these emails. The large smd file is being left in the proc\work
folder with the extension D*.smd.tmp. For some reason, it's not being
transferred back into the spool folder for delivery. This explains the
"Undeliverable" and "No message body" bounce email. There is several GB free
space on the spool drive.
Has anyone seen this or have a solution I can try?
Thanks in advance,
Don
Net1 Media
________________________________________________________________
Sent via the WebMail system at net1media.com
#############################################################
This message is sent to you because you are subscribed to
the mailing list <[email protected]>.
To unsubscribe, E-mail to: <[email protected]>
To switch to the DIGEST mode, E-mail to <[email protected]>
To switch to the INDEX mode, E-mail to <[email protected]>
Send administrative queries to <[email protected]>
