many thanks. will check it out
J. Carl Wagar EntreNet Communications Inc <http://www.entrenet.com> www.entrenet.com <http://www.thehostingservice.com> www.thehostingservice.com 24 Swain Ave, Ottawa, ON, K1G 4T1, Canada Email: <mailto:[email protected]> [email protected], skype: jcwagar Tel: +1 613-737-7327, Fax: +1 613-737-5801 Cel: +1 613-818-8898 From: [email protected] [mailto:[email protected]] On Behalf Of Linda Pagillo Sent: Friday, September 25, 2015 9:18 AM To: [email protected] Subject: [MBF] Re: whitelist for sniffer Hi Carl. You should report all false-positives to Arm Research so they can assess the issue. Also, if this is an urgent or critical situation, you can add a panic rule to Sniffer to stop the problem immediately. The following articles will explain how to perform both procedures: http://know.mailsbestfriend.com/how_to_handle_urgent_message_sniffer_falsepo sitives-1858720502.shtml http://know.mailsbestfriend.com/message_sniffer_falsepositive_handling_proce ss--387103309.shtml Linda Pagillo Mail's Best Friend Email: <mailto:[email protected]> [email protected] Web: <http://www.mailsbestfriend.com/> www.mailsbestfriend.com Office: 703.988.3606 From: [email protected] <mailto:[email protected]> [mailto:[email protected]] On Behalf Of Carl Wagar Sent: Friday, September 25, 2015 5:52 AM To: [email protected] <mailto:[email protected]> Subject: [MBF] whitelist for sniffer Is there a way to add to a whitelist specifically for SNIFFER? A person with a mailbox named [email protected] <mailto:[email protected]> decided that a good password would be georgeremax would be a good password and was hacked. The hacker broadcast 3000 spams on Sep.23. I don't know how sniffer works but it seems now to dislike all 300 and is doing SNIFFER and SNIFFER-TRUNCATE for users at remaxottawa even though other blacklists don't seem to care. I would like to delist it from sniffer. Carl J. Carl Wagar EntreNet Communications Inc www.entrenet.com <http://www.entrenet.com> www.thehostingservice.com <http://www.thehostingservice.com> 24 Swain Ave, Ottawa, ON, K1G 4T1, Canada Email: [email protected] <mailto:[email protected]> , skype: jcwagar Tel: +1 613-737-7327, Fax: +1 613-737-5801 Cel: +1 613-818-8898
