Hi guys- if some of you think this will sound familiar, it's because I first brought it up back in September. Back then, Bruno came to our rescue when we needed to move our Community Engine site from a server that was being shut down to Heroku, and I had no clue how to do this. I'm a fairly web-savvy guy, I build and host some websites, but I'd never done anything related to the cloud-based app model of hosting that Heroku and CE uses. (And since then, I still haven't). We're very grateful to Bruno for helping us.
Since then, the website (http://www.actionforanimalsaustin.org) has had an intermittent problem where the homepage stops working; when you load it, all you get is a page of white. Every other page (login, recent, etc) still works, but most people assume the site is broken when they go to the homepage and get nothing. After a while the homepage starts working again on its own. There doesn't appear to be any rhyme or reason as to when it stops and restarts working- the downtime duration can be days or weeks. I just checked and it currently has not had a working homepage in about a week. I do not have the first clue how to troubleshoot this, but I figure the first problem I need to solve is that I can't act as an administrator for the "Action For Animals" Community. My CE account for this site is just a regular user. And I can't administer the app on Heroku- the only thing I'm able to do with the credentials I got when we were setup with Heroku is to log in to Heroku's website and administer our Heroku account. I'm sure that is not where I would run "rake tasks" or any of the other stuff I apparently need to be able to do. Unrelated circumstances prevented me from working on this back in September, or since then, but when I did post about this originally, some of you tried to help me with advice on how to access our Heroku app. Each time I was told to go to our app's directory and start a Heroku console. I've used a terminal before, but I have no idea how to use one to go to our app's directory- I don't know how to reach Heroku via terminal. Do I even use a terminal? I'm pretty sure SSH is not the way to go with Heroku. If someone could give me an explanation from Step 0 on how I can access our Heroku CE app and administer it, I'm pretty sure I have the credentials to authenticate myself. Then, once I'm in, I'll move on to trying to figure out how to troubleshoot our disappearing homepage. Thanks in advance, Fletch -- You received this message because you are subscribed to the Google Groups "CommunityEngine" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/communityengine?hl=en.
