I am concerned that some of my e-mail is being identified as spam. I work in the hospitality industry representing destinations. In the course of this work, I send individual e-mails to clients in my ACT! database on a daily basis using the ACT! word processor. About 4 times a year, I do a mass e-mailing to a database of 1400 clients. The ACT! word processor merges the contact names with the document template to create personalized messages. Lately, I have received a couple of reports from people who have found some of my e-mail messages in their spam folder. One report was from a colleague who has never been a recipient of any of the mass mailings. On the other hand, I do get replies to some of my messages, so those are getting through.
Question: Has my e-mail address been somehow "marked" as that of a spammer, or are these few reports just the occasional exceptions where a message is mistakenly caught by a spam filter? If I have been "marked", is there any way I can get "unmarked"? The people who comprise my database have told me personally, as well as in remarks in articles and meetings, that they prefer to be contacted by e-mail rather than by phone calls. They feel that e-mail is less intrusive on their time and gives them better information. How can I be sure that my messages are getting though? Thanks, Charlie ************************************************************************ * ==> QUICK LIST-COMMAND REFERENCE - Put the following commands in <== * ==> the body of an email & send 'em to: [EMAIL PROTECTED] <== * Join the list: SUBSCRIBE COMPUTERGUYS-L Your Name * Too much mail? Try Daily Digests command: SET COMPUTERGUYS-L DIGEST * Tired of the List? Unsubscribe command: SIGNOFF COMPUTERGUYS-L * New address? From OLD address send: CHANGE COMPUTERGUYS-L YourNewAddress * Need more help? Send mail to: [EMAIL PROTECTED] ************************************************************************ * List archive at www.mail-archive.com/computerguys-l@listserv.aol.com/ * RSS at www.mail-archive.com/computerguys-l@listserv.aol.com/maillist.xml * Messages bearing the header "X-No-Archive: yes" will not be archived ************************************************************************