Good idea except I was rudely reminded that we are dealing with a
Microsoft product. I found the number but despite what the instruction
page says, the phone tree instructs me to deal directly with the
Computer's manufacturer (Compaq), because WinXp came pre-installed on
the computer. They always can find a way to not be responsible for
things. See text below signature.
Any other ideas?
Richard P.
PS Here is the link and abbreviated text:
http://www.microsoft.com/windows/products/winfamily/ie/iefaq.mspx
Internet Explorer 7 Release Notes
See the Internet Explorer 7 Release Notes.
<http://msdn2.microsoft.com/en-us/ie/aa740486.aspx>
Free Internet Explorer 7 installation and set-up phone support*
Call our support number and get the answers you need to get you browsing
with Internet Explorer 7 quickly and easily.
*Support number:* 1-866-234-6020
*Hours of operation:*
Monday – Friday, 5 A.M. – 9 P.M. Pacific Standard Time
Saturday – Sunday, 6 A.M. – 3 P.M. Pacific Standard Time
*Consumers only:*
Support for Internet Explorer 7 installation and set-up is available via
the phone based on your locale. Customers must be running Windows XP or
Windows Vista in a non-domain environment.
*Free phone support for Internet Explorer 7 is limited to installation
and set-up only. Any other Internet Explorer support questions may be
subject to a service charge.
Daniel Else wrote:
As alluded to in the IE 7 discussion of the past several days, MS is offering
free actual telephonic customer support for the IE7 installation. I don't have
the number in hand, but it is toll-free. You might give it a shot.
Dan
"Richard P." <[EMAIL PROTECTED]> 12/6/2007 12:30:37 PM >>>
Outlook Express 6 is no longer operational. As a rule, I never choose to
use it (Thunderbird is default), but the Fuji Photo program insists on
using it in order to email photos. It was working fine last week but
since then I've upgraded to IE7 from IE6. The error I now get when
trying to use OE6 is:
"The address book failed to load. Outlook Express is incorrectly
configured, please reinstall"
I don't know how to reinstall it, seeing as it came with the computer.
Is this an IE7 issue? I would appreciate any suggestions.
Thanks in advance,
Richard P.
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