>The burner worked fine from day 1 until it started eliminating DVD-R
>from its functionality. The firmware upgrade fixed this. Can firmware
>get corrupted? Was the firmware update the best troubleshooting path

Hard to say unless you know exactly what was in the firmware upgrade.

One of the things that a burner does is read information from the disc 
blank that tells the burner how to burn the disc. It could be that a new 
type of disc was introduced and your burner was not set up to handle it. 
That would account for your getting failures only with a certain format 
and certain manufacturers and for your sudden recovery after the upgrade.


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