>If he bought it new from dell they may offer a recovery xp cd for cheap
That is step one, but is he ready for step two, three, etc? Are his files backed up? Who will do that? Does he have all the drivers he will need? Does he have disks for application software? What is he using? Does he have serial numbers & installation codes? Or maybe it would be better to work on plan "B"... What is the computer being used for? If it is just basic internet and office you may want to move him over to Google Apps. Ultimately, someone who knows so little aboyt computers should not be using Windows. The right answer is a Mac and iWork. This is much easier to work with. ************************************************************************* ** List info, subscription management, list rules, archives, privacy ** ** policy, calmness, a member map, and more at http://www.cguys.org/ ** *************************************************************************
