I am trying to repair a wormy EMachines W3107 with a damaged recovery partition.
I contacted tech support for a disc set, and they said:
"We do not keep recovery disc images prior to March 2006."
and they could not provide a set.
This is a very disturbing development ... Comments? Help?;
Did you back up [clone] the recovery partition on DVDs? If not, shame on
you!
Did your PC include an official certificate of authenticity [the one
with the hologram] from Microsoft? Is it registered?
If so, you can get the OS disks directly from MS, but with a lot of
wrangling and annoyances. On their support site, there's a toll-free
support phone number [in Canada] where you can request the discs. Be
prepared for them to tell you that they want $20-30 for burning,
shipping, handling, AND they want you to FAX a copy of the certificate
[this hurdle prevents you from scanning and attaching to an email, and
the fax number isn't toll-free]. Try to find disks locally. It's easier,
and may be cheaper.
Betty
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