Thanks to all who responded. I'll be checking out the recommendations,
and I'll let you know what happens if / when / I switch.
I'm currently using ez web-host (http://www.ez-web-hosting.com/). I
use them to "forward" various mailing lists, some of which recently
became in-accessible for some reason. When I asked for help with this
via a "trouble ticket," it took about 5 1/2 hours to get the lists
accessible again. No explanation, just a note that they were back up.
Then the CPANEL for another site became inaccessible for some (still)
unexplained reason. The message I got said that I had too much
information on the site, but I'm only using about 25% of the space I
am contracting for. That was fixed a bit faster, but still with no
explanation. I am not a "technically" oriented computer user, so I
find all of this very frustrating, especially when I have to explain
issues by e-mail and then wait - however long - for a response.
Anyway, thanks! This week-end's project is to figure out where - &
when - to move my sites.
Mical
Mical Wimoth Carton
chrper...@aol.com
On Sep 5, 2009, at 12:29 PM, COMPUTERGUYS-L automatic digest system
wrote:
From: TPiwowar <t...@tjpa.com>
Date: September 5, 2009 11:04:38 AM EDT
Subject: Re: Mac friendly web host recommendation
On Sep 5, 2009, at 9:42 AM Sep 5, chrper...@aol.com wrote:
I am very unhappy with my current webhost. They have no phone
access when problems arise, and lately they've been causing
problems with mail list access and web host issues as well.
To be fair you need to tell us the host you find so terrible. Hosts
who provide bad service will get away with it if you don't share
your displeasure.
I know this has been discussed before, but I can't seem to find the
archived posts. I would like a local host if possible, but I
definitely am interested in dealing with a Mac friendly host, and
one with phone help available, at least during business hours.
These days I find that the typical good hosting service is
sufficiently Mac friendly that I don't need to look for any special
Mac attention. If the service runs on Apache servers you can expect
both Macs and PCs to be handled about equally. After all the Web
belongs to Unix, not M$. So just avoid clueless hosting services
that litter their home pages with M$ trademarks.
I'm doing very well with a big hosting company: 1and1.com. They are
international so their call centers span the globe. That means I can
get help 24/7/365. In most cases the service from the distant call
centers is just fine and when I call it is not to ask easy
questions. Calls usually get answered by a human tech after just a
few rings. The first person you speak to will be a tech and not a
level-1 type who just does triage. The first person you speak to
will probably be the last person you speak to. The basic service is
priced low and is completely adequate. Their control panel lets me
manage my accounts very easily. They have extensive online help.
They offer lots of extra services as part of the basic package.
While they also offer M$-based services to appeal to the ignorant
masses, their Unix-based services are M$ free. Their help files
treat M$ and Apple OSs evenhandedly.
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