> http://tinyurl.com/yk57ff9
It is not just Apple. Are not most products that are sold via download sold
with no-refund policy? Even boxed software is sold this way too. If the box
is opened you can't return it. The problem is that anyone can demand a
refund and keep using the software.
I guess this policy could change if Apple could reach into your iPhone and
take the product back -- Kindle style. Are you for that?
Of course not. I don't like Kindles for many reasons, and that completes
the deal-breaking. I rarely buy boxed software that I haven't tried
first before purchasing.
Many applications, both shareware and commercial, have demo versions
that automatically disable after 14-28 days unless you purchase and
register them. An iPhone app that costs $100 and doesn't work should at
least have a demo version to try before paying. Adobe has demo versions.
Even M$ has demo versions. Apple has free trial versions of their
software too.
It's not a stretch to do the same for the iPhone and iPod Touch software
through the iTunes App Store. Perhaps Apple could have an assortment of
more expensive software installed on demo iPods/iPhones at the Apple
stores and at authorized vendors so potential customers can take a test
drive.
Betty
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