Yeah, we had some good Twitter action during the fires (Twitter has got
loads of potential in this area). A great example being @cfa_updates which
was set up by a citizen to scrape and provide fire updates for those in the
field via mobile devices. We've set up a ning to discuss some of these ideas
and the story told by Dean about his experience with setting up @cfa_updates
and running it during the fires is a great read. See this thread (in reverse
chron order):
http://victorianbushfirenetwork.ning.com/group/emergencyservicessocialmedia

On Tue, Mar 31, 2009 at 11:10 AM, Nancy McClure <[email protected]> wrote:

> along similar public-notification lines, I use the Twitter service
> www.twitter.com, and follow SFBART which sends out light rail timetable
> delay status reports that would be wholly ineffective if they were sent to
> me via email.
>
>
> On Mon, Mar 30, 2009 at 4:52 PM, Mark Elliott <[email protected]> wrote:
>
>> Thanks Howard and Nancy! - from the article upon first scan:
>>
>> ...SMS and mobile IM messages seem to hold a much stricter timetable [than
>>> instant messaging].  Almost all participants indicated a punctual 5-15
>>> minutes response time at replying to messages they receive.  They expect
>>> similar response time for messages that they send out, so much so that most
>>> of them claimed that they would follow-up with a second message or phone
>>> call, if no response was given within 2 hours.
>>>
>>
>> Also of note:
>>
>> All participants responded that they almost always immediately notice the
>>> notification and immediately
>>> respond by reading the SMS/mobile IM message. In contrast, participants
>>> indicated they are more likely to negotiate their response time when dealing
>>> with desktop/laptop IM messages, leading to longer delays before reading the
>>> message.
>>>
>>
>> As many of you probably are aware of, here in Australia, in my state
>> Victoria, we had some pretty horrendous bushfires (forest fires) - many
>> lives lost, completely unprecedented fire dynamics etc. My 
>> consultancy<http://collabforge.com>is providing advice and strategy to 
>> emergency services bodies regarding
>> options for enabling smart mobs via social media, SMS and other distributed
>> communications which got me wondering about response time.
>>
>> It's interesting to think about the network effects of cascading
>> responses, each taking 5-15 minutes - which actually adds up to sizable
>> delays. However this doesn't take into consideration sending messages to
>> groups, or even how many individual messages might be sent out after
>> receiving one high priority / important message - which could create
>> exponentially growing cascades of recipents.
>>
>> Of course a major problem we had with the last fires was that mobile/cell
>> phone coverage went down in effected areas as cell towers were consumed in
>> the fires...
>>
>> On Tue, Mar 31, 2009 at 10:34 AM, Nancy McClure <[email protected]>wrote:
>>
>>> this study has a short section on the immediacy of recognition, and
>>> begins to allude to the impact upon social response. No hard metrics, but
>>> could lead you to more...
>>>
>>> http://www.cs.cmu.edu/~jasonh/publications/CHI2006-kptang-workshop-chi2006.pdf<http://www.cs.cmu.edu/%7Ejasonh/publications/CHI2006-kptang-workshop-chi2006.pdf>
>>>
>>>  On Mon, Mar 30, 2009 at 3:56 PM, Mark Elliott <[email protected]>wrote:
>>>
>>>> Has anyone come across any research on average SMS text message response
>>>> time - that is, the average time it takes for someone to respond to an SMS
>>>> text message (not the technical potential speed, but the social speed)?
>>>>
>>>> Just curious as it seems like it would be an interesting indicator
>>>> regarding speed of potential cooperation via SMS smartmob networks...
>>>>
>>>> Thoughts?
>>>> Mark
>>>>
>>>>
>>>> --
>>>> -----
>>>> Mark Elliott, PhD
>>>> Director, CollabForge pty ltd
>>>> collaboration ~ mass collaboration ~ social software
>>>> http://Collabforge.com <http://collabforge.com/> ~
>>>> http://Mark-Elliott.net <http://mark-elliott.net/> ~
>>>> http://MetaCollab.net <http://metacollab.net/>
>>>> Phone: 0421 978 501 (international callers: +614 21 978 501)
>>>>
>>>>
>>>>
>>>
>>>
>>>
>>>
>>>
>>
>>
>> --
>> -----
>> Mark Elliott, PhD
>> Director, CollabForge pty ltd
>> collaboration ~ mass collaboration ~ social software
>> http://Collabforge.com ~ http://Mark-Elliott.net ~ http://MetaCollab.net
>> Phone: 0421 978 501 (international callers: +614 21 978 501)
>>
>>
>>
>
>
> --
> http://apertedesign.typepad.com
>
> >
>


-- 
-----
Mark Elliott, PhD
Director, CollabForge pty ltd
collaboration ~ mass collaboration ~ social software
http://Collabforge.com ~ http://Mark-Elliott.net ~ http://MetaCollab.net
Phone: 0421 978 501 (international callers: +614 21 978 501)

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