Hi,

Greetings!

We are looking for ITIL Process consultant for our client in IL. Below are
more details on it. Please do let me know your interest/availability.
Thanks a lot.



Position: ITIL Process consultant

Duration: 3+ Months

Location: Schaumburg, IL

Some travel to Central Illinois (Expenses paid for travel)

Phone interview

Rate –$Open/hr on C2C



We have a  *3 month contract opening in IS-IT* ( for a client located *in
Schaumburg *)  for someone with a solid ITIL background, combined with
hands-on knowledge of manufacturing process control environments, to help
evangelize ITIL concepts to our internal manufacturing business partners.
At a minimum, the resource has to be ITIL V3 certified at some level beyond
foundations (manager or expert).



*Skills and Knowledge Required:*

•             Excellent communication, facilitation and interpersonal
skills, able to engage effectively with practitioners within the
organization and with Process Control SI’s.

•             Thorough understanding of ITIL in general and Change
Management in particular

•             An understanding of process industry automation and
architecture

•             Document process flows

•             Identify process improvements

•             Experience working within a multi-cultural environment.

•             Fluent in English with other spoken languages a plus.



*Overview:  *

There are process deficiencies that need to be closed in order to
facilitate more effective resolution of manufacturing ISIT solutions being
deployed at existing sites.  It’s been agreed that IT will start a person
to initially focus on this critical need and transition into a
Manufacturing operational procedure in 60 – 90 days to help them implement
change control and standards .

The job requires working with a diverse business community and resolve
critical issues promptly in a challenging and dynamic environment.



Main Accountabilities:

•             Document current state practices involving all the
introduction of IT services in manufacturing space

•             Identify change control improvement opportunities that
Manufacturing can implement to better allow synchronization with ITIL
processes

•             Document processes so that Manufacturing, IS/IT and our
Process Control SI’s (e.g. Maverick) understand the specific rules and
timing of Process control changes.

•             Create SLA’s that accommodate the needs of both ITIL and
manufacturing IT needs

•             Provide benchmark process details on ITIL processes being
implemented in manufacturing PLC space

•             Implement relevant / modified ITIL process for manufacturing
PLC group



Performance Measures:

•             More effective communication and clearer
roles/responsibilities

•             On time, on schedule delivery of assigned activities.

•             Proactively assist in evaluation, recommendation of ITIL
process improvements for PLC manufacturing group



Dimensions

•             Process Control

•             ITIL

•             BMC Remedy is the IT Service Management toolset.




-- 



*Thanks & Regards*

* *

*Sareen Bhaskaran** **|** Sr. Resource Manager **|** **Pro**S**oft
Technology Group, Inc.*

*Email****sar...@prosoftgroup.com* <sar...@prosoftgroup.com>*|** Phone
630-689-2960 x 145**|** Fax 630.725.1900** |** Toll free **630.725.1800*

Alternate email id recruitersar...@gmail.com|* YIM sareen_recruiter ** *

2001 Butterfield Rd, Suite 305, Downers Grove, IL, 60515 | * *
www.prosoftgroup.com





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