Hello Recruiter,
Kindly find below requirement and forward resume to and...@stansource.com
Title: Remedy Developer
Location: Baltimore, Maryland
Duration: Long Term
Federal Project- must be in the US for minimum of 3 years.
Skills:
*Job Description*
- Develop the remedy ITSM application suite, including incident, asset,
knowledge, problem, and change management modules to support client needs.
- Maintain responsibility for working with the program team and clients
to capture specific technical requirements for the remedy service
management suite solution and build a supporting design for the new system
to support operations.
- Develop and implement the service management suite applications to
support Help Desk operations and supporting services for a medium scale
enterprise once the design is accepted.
- Develop applications via remedy ITSM system to be used by the
customers through mid-tier front end application and integrated with other
distance learning and courseware development tools.
- Leverage experience with the development of BMC Remedy ITSM
Suiteremedy ITSM application suite, install, configure, administer, and
customize BMC's ITSM suite and custom application and application
integration development, and apply knowledge of ITIL best practices.
*Responsibilities*
- Strong hands-on application support with ITSM Remedy 7.6 (or higher)
administration, CMDB, Asset Mgmt, Incident Management, etc.
- Hands-on experience with Oracle 10g/11g SQL query performance
optimization, Pl/SQLL and UNIX. Provide operational support to business
unit users of the ITSM Remedy application.
- In depth knowledge of Remedy version 7.6 (or above) including the ITSM
Application Suite.
- Hands on experience both developing and administering the ITSM Suite
version 7.6 or above.
- Ability to design and create custom applications based on Remedy
architecture.
- Experience with Crystal Reports software.
- Ability to provide accurate completion times for assigned tasks.
- Experience with Business Objects reporting software.
- Ability to troubleshoot Remedy workflow
- Knowledge of the Incident Management system including configuration
and development.
- Knowledge of the Change Management system including configuration and
development.
- Ability to participate as a member of a project team.
- In depth knowledge of ITSM Foundation Data and its relationship to the
individual ITSM modules.
- Experience with configuring, entering, and updating Remedy Foundation
data to be used in all ITSM modules.
- Ability to support customer issues in a timely manner
- Be able to follow standard operational and documented change
procedures.
- Strong communications skills.
- Ability to create cohesive and comprehensive customization
documentation in accordance with a provided format.
- Strong unit and acceptance testing skills.
- Knowledge Remedy licensing.
*Requirements*
- Bachelor's Degree in Computer Science, Engineering or a related
technical discipline, or the equivalent combination of education, technical
training, or work/military experience.
- 8-10 years of directly related experience in systems administration
and analysis is preferred but not required.
- 2-5 years+ experience administering Remedy v7+ AR - Action Request
Service Management tool including Help Desk Incident, Change Management
(CMDB)
- Knowledge of, and experience with, Remedy version 8.0 or 8.1 preferred
- Experience with doing Remedy migrations and upgrades preferred
*Preferred*
- 5+ years of experience with development using BMC Remedy ITSM Suite
and supporting modules
- Experience with implementing medium scale Remedy ITSM solutions
- Experience with Remedy Service Management Tool requirements
gathering, system design, and configuration planning
- Experience with performance metrics and reporting design and creation
- Experience with one or more of the follow systems is highly desired:
- HTML
- Java
- Visual Basic
- Microsoft SharePoint current and future release
- Microsoft Project Server current and future release
- BMC Remedy ITSM modules (e.g., Incident, Change, Problem, Asset,
Serena Requirements Management, Knowledge Management, CMDB) in
version 7.x.
- MS Visual Studio, 2008, 2010, 2012 and future release
- Microsoft.Net
- Microsoft Operating Systems (Windows 7, XP, Windows Server
2003,2008,2012 and future workstation and server releases)
- SQL Server current and future release
- Oracle Data Base version Oracle 11.2.0.4
- Business Intelligence and Reporting Tools 2.5.1
- Crystal Reports Designer 11
Thanks & Regards….
Andy Jones
*StanSource Inc.*
22375 Broderick Drive, Suite 135, Dulles, VA 20166.
Direct : 703.879.3461 | Fax: 866 594 4637
and...@stansource.com <a...@stansource.com>
*Fastest-growing private companies of US : #445 | IT services : #49 |
Virginia : # 32 | Washington DC Metro: #*46
------------------------------
We respect your Online Privacy. This is not an unsolicited mail. Under
Bills.1618 Title III passed by the 105th U.S. Congress this mail cannot be
considered Spam as long as we include Contact information and a method to
be removed from our mailing list. If you are not interested in receiving
our e-mails then please reply with a "*REMOVE*" in the subject line and
mention all the e-mail addresses to be removed with any e-mail addresses,
which might be diverting the e-mails to you. We are sorry for the
inconvenience
--
You received this message because you are subscribed to the Google Groups
"CorptoCorp" group.
To unsubscribe from this group and stop receiving emails from it, send an email
to corptocorp+unsubscr...@googlegroups.com.
To post to this group, send email to corptocorp@googlegroups.com.
Visit this group at http://groups.google.com/group/corptocorp.
For more options, visit https://groups.google.com/d/optout.
