Hi Partners,

Kindly let me know if you have any consultant for the following
requirements.



Please respond back with an updated resume and all inclusive rates to
recrui...@burgeonits.com



*Position: Service Now Admin*

*Location: New York*

*Duration: 12 months*



*Service Now Admin, Experience in creating workflows and forms in Service
Now, Experience in troubleshooting and debugging Service Now, implementing,
supporting and     *

*maintaining Service Now,  Java scripting experience required for
configuring complex workflows, *



*Job Description*

Partner with business to develop the vision of ServiceNow capabilities
using industry and technology trends , consultant insights etc.

Manage ServiceNow production support within the defined Service level
agreements

Responsible for working with users as the SME/ System Admin to resolve
incidents/requests, create reports, conduct training on the tools and
provide hands on support and administration of the tool

Serve as the ServiceNow department administrator and stakeholder to drive
continuous improvements in the tool for meeting business needs

Collaborate and communicate at all levels of the organization including
higher management

Facilitate workshops outlining future release changes for business
visibility

Ensure change management processes and procedures align with industry
practices and regulations

Generate key metrics report and perform trend analysis



Thanks & Regards


Raja
Burgeon IT Services LLC.
619 New York Avenue, Claymont, DE 19703
Phone No. : 408-903-4611; 302-338-9683 Fax : 302-355-1559
Email Id : recrui...@burgeonits.com Website: www.burgeonits.com

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