*US Citizens Only*


*Role: Email Protection Services Specialist - Advanced*

*Location: Pontiac MI*



*Type: 6+ Months Contract*



*Overview: *



Implement and provide technical support for HP ES Email Protection Services
messaging systems. Requires the ability to work independently to evaluate
symptoms and determine root cause of complex issues involving both client
and server issues. Utilize technical knowledge and discretion to rapidly
determine an appropriate course of recovery action when a problem occurs.
Research diagnostic information and collaborate with other support areas as
necessary to develop comprehensive solutions. Candidate must have strong
communication skills, with the ability to interact with the account,
customer, and other support teams.  Implement standards for capacity,
monitoring and delivery of this service to the customer.

This position includes on call support after hours, which is scheduled
coverage with other team members.



*Required technical skill areas: *



SMTP/Internet email knowledge - Understand uses of ports, MX priorities,
advanced routing options, protocol troubleshooting, Configuration and use
of required TLS, understanding of MIME, S/MIME, and message structure,
knowledge of SPF, DKIM, and DMARC, 5+ years IT experience supporting
multiple messaging platforms.

Linux Operating System - Ability to build, install, and configure Linux,
determine services available, patching options, working knowledge of
iptables, ability to troubleshoot configuration problems

Domain Name Service - Understands use and structure of SOA records, TTLs,
master/slave relationship, zone transfersDeep technical expertise to
resolve complex messaging/database corruption issues

TCP/IP Networking - Understand of the ISO network model and TCP/UDP
protocols.  Understand of routing tables and CIDR notation.  Understand of
IPv4 and IPv6 general structure

Open-Source MTAs (Sendmail and Postfix) - Able to troubleshoot complex MTA
configurations including integration with AV and AS tools, DNSBLs,
configure TLS, identify the use of milters

Antispam and Antivirus tools - Understand the use of Antispam and Antivirus
tools and options such as DNSBLs, content-based filtering, heuristics,
finger-printing and understand how to integrate those with MTAs

Be familiar with mail relay appliance solutions, installation and
configuration, advanced ruleset configuration, LDAP query configuration for
systems such as *Ironport, Symantec *Appliances*,* Axway, MEG, and/or
Voltage

Cloud Solutions – Deploy and configure cloud-based email hygiene solutions
such as Symantec MessageLabs and Microsoft FOPE.  Experience configuring
local relay solutions, directory sync tools, and mail relay filtering tools

Email Encryption Tools – Understand use and configuration of TLS, S/MIME,
and PGP transport and content encryption tools.  Able to configure and
troubleshoot TLS implementation

Monitoring Tools – Experience with SMTP and Linux monitoring tools

Ability to handle high severity critical incidents independently with very
limited assistance

Mentor junior staff on technology upgrades and new features on the
messaging platform



*Preferred certificationsbut not Mandate:*



RHCSA, RHCE, Appliance certifications



*Preferred experience/skills:*



MySQL Database – ability to create databases and define schema, create
complex queries involving multiple tables

Apache Web Server – Install and configure Apache, build and deploy content
using interactive back-end systems

Perl – Ability to create, maintain, and troubleshoot complex perl programs

Firewalls – Knowledge of firewall configuration and troubleshooting
including iptables



Contact

Vineetha Pillai

*Accounts Manager*

Ph: 732-749-8008

Email: [email protected]



Note C2C Vendors: Please Send me an invite to receive C2C requirements:
*https://groups.google.com/forum/?hl=en-GB#!forum/c2c-requirementss*
<https://groups.google.com/forum/?hl=en-GB#%21forum/c2c-requirementss>



*https://in.linkedin.com/pub/vineetha-pillai/29/224/6b5*
<https://in.linkedin.com/pub/vineetha-pillai/29/224/6b5>



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