Hi,


Hope you are doing great!!!



Immediate Need!!



*Position Title:* Senior CRM Analyst

*Location*: Reno, NV
*Duration*: 6+ months



Client: HCL/ Eldorado Resorts, Inc



*Job Description:*

*Primary Skill: *Business Intelligence, with direct experience in Cognos
(Framework Manager/Report Studio),SQL queries, CRM marketing and analytics,
Enterprise Data Warehouse management.

*JOB DUTIES AND RESPONSIBILITIES*

The following statements are intended as general examples of the duties of
this position and are not all-inclusive for specific positions.  Other
reasonable duties may be assigned.

•        Monitor and maintain the Cognos Business Intelligence server,
create underlying views to support advanced reporting, administer Cognos
packages and user access, as well as work with the Business Intelligence
Data Analysts to create new avenues for reporting.

•        Monitor and maintain the CRM On-Line and Off-Line servers and
their processes. Add, update, and remove Selection Legends within the CRM
Segmentation module.

•        Identify, investigate, and report Production environment incidents
from any Business Intelligence application to the appropriate support team.

•        Manage minor and major application upgrades.

•        Serve as the application Super User to help current, and new
users, utilize the tools’ functionality correctly and in the most efficient
manner

•        Periodically assist in data purging, cleansing, and new source
mapping.

•        Facilitates and demonstrates corporate culture and fulfillment of
Eldorado Resort’s operating goals and mission statement.



*JOB QUALIFICATIONS*

•        Requires 3-5 years of experience in Business Intelligence, with
direct experience in Cognos (Framework Manager/Report Studio) required.

•        Proficient in writing SQL queries, creating views, and basic
database design required.

•        Gaming industry experience preferred.

•        Awareness and past experience with gaming systems (e.g. Customer
Management Systems, slot management systems), preferred

•        Prior experience with CRM marketing and analytical applications
preferred.

•        Prior experience working in an Enterprise Data Warehouse
environment are required

•        Successful candidate must be accustomed to working directly with
Users to identify and fix application errors and data quality issues,
maintain an open, frequent dialogue with the user community, and foster a
productive team environment



*Thanks & Best regards,*

Michael Smith

Senior IT Recruiter |Talent Acquisition Team

Conquest Tech Solutions, Inc. | www.conq-tech.com

19 C Trolley Square, Wilmington, DE – 19806

P: 302-286-9010*102

E: mich...@conq-tech.com

LinkedIn: www.linkedin.com/in/michael-smith-81068



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