Hi,
Hope you are doing well !!
This is Harish From USG.I
have an Urgent *Service Now Lead/ Developer*. I hope your resume fits for
the below position. Kindly let me know your interest and also required your
updated resume. Please feel free to reach me any
time.
*Role: **Service Now Lead/ Developer*
*Location:* Dearborn, MI
*JD:*
Candidate must have minimum 5+ Years of experience
Candidate must have Certification in all three SNOW Modules
(Administration, Development & Implementation)
Candidate must have hands on and Rich Experience in
1)ITOM (Event Management/Orchestration/Asset Management)
2) Discovery
3)BSM
4)Service Portal
5)Performance Analytics
PPM is nice to have
Idea & Demand management nice to have
*Exposure to third party integrations like Twilio/HP Open View/Cloud
technologies is must to have.*
Hand on experience on *ITOM* (Discovery, Service Mapping, Event Management,
Orchestration, Operational Intelligence, Cloud Management and Release
Automation) and *ITBM* (Demand Management , PPM Suite, Vendor Management,
Resource Management) and *Advanced* *ITSM* (Customer Service, Security
Operations, Vulnerability response, HR) areas. Be able to do regular
maintenance and enhancement work in *basic ITSM* (Incident, Problem,
Change, Asset, Service Catalog) and *Performance Analytics* to build
reports and dashboards. Candidates should have good implementation
knowledge in *Service Portal* which uses Angular JS/Bootstrap framework.
Harish Karnala
United Software Group Inc..
565 Metro Place South. Suite # 110
<https://maps.google.com/?q=565+Metro+Place+South.+Suite+%23+110++Dublin,+OH+43017&entry=gmail&source=g>
Dublin, OH 43017
<https://maps.google.com/?q=565+Metro+Place+South.+Suite+%23+110++Dublin,+OH+43017&entry=gmail&source=g>
Direct Number : +1 614-408 1549
Board Number : 614-495-9222 EXT. 622
Fax: 1-866-764-1148
karnal...@usgrpinc.com
www.usgrpinc.com
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