Hi,

*This is Sibin from Infojini Consulting. Hope you are doing well!*

*We are looking for "Business Analyst" in Boston, MA for 12+ Months
Contract position, Please send your resume along with rate expectation
to **sibin.j...@infojiniconsulting.com
<sibin.j...@infojiniconsulting.com>** ASAP or call me at 443-451-5551.*

*Job details mentioned below*:
*Title: Business Analyst *
*Location: Boston, MA 02116*
*Duration: 12+ Months*
*Client: Massachusetts Bay Transportation Authority*

*Job Purpose*
To assist the Project Manager by participating in the concept definition
processes to drive out requirements and design for strategic projects. To
ensure consistency and quality of all project documentation. To serve as a
liaison for the Project Manager with IT, Operations and the end-users to
analyze non-standard business and user needs, document requirements and
resolve complex system problems.

*Essential Job Responsibilities*
·  Assists with managing mini projects with business units to understand
their needs, gathers requirements and provides feedback to the Project
Manager
·  Communicates with management and staff relating to project status,
issues, and risks
·  Supports system patches and upgrades providing user training, system
testing, process change management, and project coordination
·  Assists with the development of user manuals and trainings to help
educate users on current, new, or modified functionality
·  Analyzes best practices in conjunction with internal and external
subject matter experts
·  Proactively consults with end users and business heads to clarify
current operating procedures identifying opportunities for improvement
delivered through technology solutions
·  Provides appropriate support to web applications communicating with
business units on status of key open issues
·  Assists with the management of web application support tickets and
upgrades with vendors
·  QA of solutions, as appropriate, prior to end-user delivery
·  Ensures system enhancements are completed in a timely fashion, they
follow the appropriate IT guidelines and meet or exceed user requirements
·  Identifies system enhancements, documents business needs and determines
development impact to current system processing
·  Partners with the technical areas in the research and resolution of
system and process problems
·  Provides input into the creation of detailed project plans, work
assignments, target dates and other aspects of assigned projects
·  Participates in strategic review of projects to ensure the consistency
of all mini projects
·  Reviews operational procedures and methods and recommends changes for
improvement with an emphasis on automation and efficiency

*Responsibilities/Duties include but are not limited to:*

·  Determines operational objectives by studying business functions;
gathering information; evaluating output requirements and formats

·  Analyzes requirements; constructs workflow charts and diagrams; studies
system capabilities; writes specifications

·  Improves systems by studying current practices; designing modifications

·  Recommends controls by identifying problems; writing improved procedures

·  Defines project requirements by identifying project milestones, phases,
and elements; project team member

·  Monitors project progress by tracking activity; resolving problems;
publishing progress reports; recommending actions

·  Maintains system protocols by writing and updating procedures

·  Provides references for users by writing and maintaining user
documentation; providing help desk support; training users

·  Maintains user confidence and protects operations by keeping information
confidential

·  Prepares technical reports by collecting, analyzing, and summarizing
information and trends

·  Contributes to team effort by accomplishing related results as needed


*Thanks & Regards,*

*Sibin John*
IT Recruiter

Infojini, Inc.
DIRECT: (443)- 451-5551
Email: sibin.j...@infojiniconsulting.com
LinkdIn: https://www.linkedin.com/in/sibin-john-a75984165/

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