*Hi,*

*Reply back on p...@idexcel.com <p...@idexcel.com> for further process.*



*Role: .Net DeveloperLocation: Boston, MA*
*Duration: Long term contract *


Technical skillset: .NET, SQL Server, SSIS, SSRS Domain knowledge required:
Asset Management, BFS L2, L3 production support experience and ITIL
knowledge a must. Willing ness to work in rotational shifts "Able to Handle
Incidents, Service requests, Operational change requests and enhancements
within the agreed targets by adhering to the process defined Understand how
the Service Metrics are captured by using operational tools and importance
of usage of knowledge repositories in day-to-day activities" "understand
AVM Metrics & reporting and usage of tools to input and track data to
generate Service based Operational metrics. Uderstand the following : Key
Service Metrics in AVM Role of AVM Dart to capture Service Operational
Metrics" "understand the basic concepts of Knowledge Management and use the
Known Error Database (KEDB) in issue resolution and problem investigation

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