I've found that it is a wonderful opportunity to explain how everything works in a little more depth then I might on a basic space tour. Often I find that people come up with all sorts of "solutions" because they are making assumptions that aren't exactly true. For example, many people want private offices. When I tell them we don't have private offices they turn their focus on how long they can hold up in a meeting room. I then start asking why they think they need a private office and it's often as simple as not wanting to bother folks around them with their conversation. I explain that people talk all the time and we are not a Library and then I invite them to try the space out for the day and see how it goes. This way they can see that their assumption that talking will be disruptive is not in fact true. Now sometimes they are dead set on a private room and then we have to just go our separate ways, but sometimes they use the opportunity to learn more about what coworking is all about.
Jacob --- Office Nomads - Individuality without Isolation http://www.officenomads.com - (206) 323-6500 On Mon, Jul 11, 2011 at 12:51 PM, Angel Kwiatkowski <fccowork...@gmail.com>wrote: > OH yeah, also, when I can't figure something out or it seems to be > taking longer than normal, I'll ask the members what to do. They're > generally in consensus or just say "we trust you." > > On Jul 11, 10:24 am, Tony Bacigalupo <t...@nwc.co> wrote: > > One of my summer projects here at NWC is to refine our internal processes > so > > we're running a nice tight ship. > > > > That means every time I get an email from someone asking for some kind of > > funky favor or strange use of the space, I look at it in terms of how it > > could fit into a construct that we can refer back to in the future. > > > > It seems, however, that no matter how many permutations I try to account > > for, people consistently find new ways to ask for things that just don't > fit > > into anything. > > > > I'm sure you all encounter similar things-- how do you manage it in a way > > that isn't super labor intensive? > > > > In particular, how do you handle non-members coming to you with odd > > requests? > > -- > You received this message because you are subscribed to the Google Groups > "Coworking" group. > To post to this group, send email to coworking@googlegroups.com. > To unsubscribe from this group, send email to > coworking+unsubscr...@googlegroups.com. > For more options, visit this group at > http://groups.google.com/group/coworking?hl=en. > > -- You received this message because you are subscribed to the Google Groups "Coworking" group. To post to this group, send email to coworking@googlegroups.com. To unsubscribe from this group, send email to coworking+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/coworking?hl=en.