When Success is Born Out of Serendipity can be found here<http://blogs.hbr.org/cs/2012/10/when_success_is_born_out_of_serendipity.html>. It's written by the author of The Medici Effect<http://www.amazon.com/Medici-Effect-Elephants-Epidemics-Innovation/dp/1422102823>, a pretty good book on the role of diverse viewpoints in innovation.
Also on HBR is Never Say No to Networking<http://blogs.hbr.org/cs/2012/10/the_serendipitous_entrepreneur.html>, which is about creating serendipitous collisions. This whole networking/ collisions/ weak ties/ serendipity meme is really getting a lot of attention these days. -- Visit this forum on the web at http://discuss.coworking.com