*Slack has been a huge boon for our community.* We've used online chat at
various stages of our community, including before we had our own dedicated
space. Slack is, hands down, the best we've ever had.

With that said, it's important to remember that you're not going to get
100% participation. In my experience - not just with Indy Hall but other
spaces I've worked with - you can expect 10-25% of your community to be
active in Slack at any give time.

It's a great way for members to connect, especially ones who aren't in the
space every day. 60% of our members are in our space less than once a
month, and Slack helps with that a LOT.

We have over 60 member-generated channels, from #overheardatthehall to
#music to #design to #devs to #happy-hour to #indyhall-arts to
#photshopfriday.




Last year we started an #indyhallops channel to open up some of the
space-related operations discussion, and it's been an amazing way to show
members what goes on "under the hood" and a great onramp for people who
want to pitch in a little bit more. We still have a private #staffroom,
too, but an incredible amount of things get handled in #indyhallops by
members without our team even needing to get involved other than to say
thank you.

At the end of the day, we think of Slack as a first class "gathering
place", just like our coworking space. A lot of our members primarily
interact with each other online.

*But since Slack only reaches a small % of the community, be careful about
forgetting the people who aren't in Slack. *Lots of messages get missed.
Treating it like a formal announcement channel can lead to major
miscommunications. We especially make it a point to remind members to share
and connect outside of Slack as well, lest it become a disconnected silo
from the rest of the community.

For what it's worth, Slack might be our most "active" place for
conversations online but our email discussion list, powered by GroupBuzz
<http://groupbuzz.io/>, has 75%+ active participation. We combine the two -
new GB posts actually get posted automatically into Slack - and have been
able to keep the vast majority of our community in touch regardless of
where they are.

 Also I have been following these discussions and wondered if anyone would
> be interested in joining a slack group about coworking. similar to this
> google group.


Some folks on this list have already started one of these! I've copied in
Melissa Geissinger, who I think is modding among others. :)

-Alex


------------------
*The #1 mistake in community building is doing it by yourself.*
Join the list: http://coworkingweekly.com
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On Tue, Sep 15, 2015 at 3:44 PM, Cédric Bousmanne <aky...@gmail.com> wrote:

> Hi Greg
>
> Le mardi 15 sept. 2015 à 19:32, Gregory St. Fort <teckno...@gmail.com> a
> écrit :
>
>> Hey everyone! My name is Greg, I am the executive director of 100state, a
>> 200+ member coworking community in Madison, WI. Has anyone used slack for
>> internal communications with members?
>>
> ​
> ​I'm planning to use it too, but our coworking space is not open yet. I'd
> be interested in having feedback too.
>
>
>>
>> Also I have been following these discussions and wondered if anyone would
>> be interested in joining a slack group about coworking. similar to this
>> google group.
>>
> ​
> ​I would ! Please keep me informed
>
>
>>
>> -
>> Gregory St. Fort
>> www.100state.com
>>
>> --
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