Brian, why are those things good and/or bad? At Collective Agency, we had awhile when we got fresh fruit and vegetables and cream delivered each week. I think that was bad - potluck contributions by members seemed to decrease day-to-day except on special holidays, when it increased. Day-to-day, fewer members brought in cake they'd baked at home, or candies, or snacks. Then we stopped doing the weekly deliveries, and potluck contributions seemed to increase - and potlucks here are an easy way to be appreciated and feel like one is contributing personally. But coffee and tea are part of the Maslow's hierarchy of needs here, it's part of what people expect, and so providing that I think is good, and we do.
Something we provide that I think is good is parking pass reimbursement, up to 3 days a month, for our downtown location. We used some of the sharing practices that we do with conference rooms and equipment, and that let us provide an option that other places can't offer. A challenge I'm wondering about nowadays and would like advice/other people's experiences on is conference rooms. Our second location has 1 conference room and signs up members much faster than our first location ever has. Partly this is because of location, but I think it's also because it's a much simpler offering - people are closer together physically and there is 1 room, and potential members visit and see it all at once and say, "This is it?" And I say, "Yes." And then I show them the other areas but that's super-simple, and then they pay. Whereas at our first and bigger location, there are 6 conference rooms, it takes minutes to show everything, and much fewer people sign up. Our first location is a place to be in conference rooms up to 3 hours every day, and our second location is a place to work alongside other people, really, only, although there is a conference room. So I'm wondering, at our second location, how much do members know what they want? If they want more members, more than anything, and also some members want more conference room access, and my gut is that more conference rooms will result in fewer people signing up, do you think there's a way for members to judge whether more conference rooms will result in more or fewer people signing up? Curious for similar experiences or advice or questions. On Friday, January 20, 2017 at 6:19:44 AM UTC-8, bfi...@t-werx.com wrote: > > We provide chair massages every other Thursday afternoon. It is first come > first serve and only from 1 to 4 pm. > > Of course we have coffee, soda, snacks. > > We have arranged discounts with other businesses for members to take > advantage of like mobile oil changes, Gold's Gym Membership, mail and > printing services for example. > > On Thursday, January 19, 2017 at 12:37:42 PM UTC-6, Alex Linsker wrote: >> >> Hi all, >> >> I'm wondering when do you have the experience of members asking for more >> and more (amenities or other things that cost $), and when do you think >> that's good, and when do you think that's bad, and what actually happens >> (the asking process, and the making-happen process) when it's good and when >> it's bad? I'm curious for perspectives. >> >> Another way of asking it might be, what's a 'best practice' you have of >> members asking for things that cost $, and what's a challenge you have with >> members asking for things that cost $. >> >> Cooperatively, >> >> Alex >> -- >> Alex Linsker | Business Owner >> Collective Agency <http://collectiveagency.co> >> (503) 517-6900 office | (503) 369-9174 mobile >> 322 NW Sixth Ave, Suite 200 | Portland, Oregon 97209 >> >> -- Visit this forum on the web at http://discuss.coworking.com --- You received this message because you are subscribed to the Google Groups "Coworking" group. To unsubscribe from this group and stop receiving emails from it, send an email to coworking+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/d/optout.
