This is such a crummy situation --for you and your good tenants. I guess he took 24/7 too literally. Nevertheless, you own the building and hold the cards. Go into his space ANYTIME you need to. I do that with my clients. A simple knock on the door and I know if it's a good time or not. At this point, he KNOWS you are wanting him out. Just be careful that nothing gets ruined.
Best wishes! Al On Monday, November 26, 2018 at 2:48:35 PM UTC-6, Aloma Loren wrote: > > This person is ALWAYS in there! Day and night. We were hoping to check on > the space over the holiday weekend when usually no one is here but the > office was occupied. Member X shouted in in the space at my office manager > that we weren't giving them the same courtesy as other members because she > was trying to explain that we need to be able to show the office. > I saw Member X in the hallway this morning and said we need to talk and > they walked past me and went into their office saying something about how > they'll be out today or tomorrow. > > On Monday, November 26, 2018 at 12:37:26 PM UTC-8, AK wrote: >> >> This is such a bad situation for everyone…but your responsibility is with >> 1/ the business 2/the tenants who do good care of your business. >> >> >> >> I have to wonder. Why do you not know the condition of his space? Do you >> not have a key and have the right? You seem concerned that he has to be >> there for you to show the space. That is not, in my opinion, how it should >> be. >> >> >> >> Al >> >> >> >> >> >> *From:* cowo...@googlegroups.com [mailto:cowo...@googlegroups.com] *On >> Behalf Of *Aloma Loren >> *Sent:* Monday, November 26, 2018 12:25 PM >> *To:* Coworking >> *Subject:* [Coworking] When a member moves in :( How to deal with a >> member who is living in their office. >> >> >> >> We have a member, we'll call this member X. >> >> >> >> X moved into a private office a couple months ago. >> >> X gave 30 days notice that they will be out by the end of November, >> however, they want to continue their membership as a Flex Desk member so >> would still have 24/7 access to the space. >> >> >> >> It is clear from our security cameras X is here 24/7. Walks around the >> space in their socks, is always in the same clothes, looks like they don't >> shower... Hung a towel over the inside of the door to block any little >> space between the blinds. >> >> The other night the cameras showed the police here at 4:30am walking >> through the space with flashlights. X says they had a friend in here that >> got violent and they had to call the police. >> >> >> >> X refuses to let us show the office to new members. They claim they are >> on the phone and busy all day. They literally slammed the door in my office >> manager's face when she was trying to talk to her very kindly about this. >> >> >> >> Anyone dealt with this kind of situation before? >> >> >> >> I can handle not showing the office. I have a feeling it would not show >> well anyway. >> >> I do not feel comfortable with X still having access to the space after >> they move out of their office. >> >> Have you had to cancel a membership/refuse someone before? >> >> How do you word it? >> >> >> >> Any advice or just sharing of stories welcome. >> >> >> >> >> >> >> >> -- >> You received this message because you are subscribed to the Google Groups >> "Coworking" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to coworking+...@googlegroups.com. >> For more options, visit https://groups.google.com/d/optout. >> > -- You received this message because you are subscribed to the Google Groups "Coworking" group. To unsubscribe from this group and stop receiving emails from it, send an email to coworking+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/d/optout.
