Thought this would be of interest to some of you forumites:

Deloitte Identifies Top Trends in Telecom for 2005
Huge Growth in Cellular; Strength in PSTN, VoIP and Broadband among Key
Trends

Published: 1/18/05

Contact: Laura E. Wilker
Deloitte Services LP
212/436-4697

Contact: Evonne Lum
Ogilvy Public Relations
212/884-4026


NEW YORK, January 18, 2005 - Deloitte & Touche LLP's Technology, Media and
Telecommunications (TMT) industry group today announced its predictions for
the global telecommunications industry in 2005, forecasting a year of
significant milestones, as well as difficult questions.
Phil Asmundson, a Partner with Deloitte & Touche and National Industry
Leader for its TMT industry group, commented, "The mobile and wireless
market will overall maintain a positive trajectory in 2005. By yearend there
will be close to two billion subscribers and several markets will have
penetration in excess of 100 percent. In addition, billions of RFID tags
will be deployed, marking the start of another major wireless revenue
stream."
"Fixed operators will continue to reap the benefits of superior voice
quality and reliability in 2005, generating billions of profitable voice
minutes over the course of the year. However, they will face increasing
challenges from low-cost operators, mobile operators and Voice over IP
(VoIP). Broadband will continue to proliferate - fueled by technology
developments that drive demand for bandwidth - yet profitability will
decline. Wireless technologies will exhibit a similar pattern, with WiFi
hotspots and WiMAX making more headlines than money. The industry's future
success will hinge on reinvigorating demand for fixed-line connectivity by
providing bundles of converged services; making fixed-line handsets more
powerful and convenient to use; and accelerating deployment of
fiber-to-the-home (FTTH)."
Three key trends identified in the report are:
1. Small talk by billions adds up to big revenue
By the end of 2005, there will be nearly two billion cellular mobile
subscriptions worldwide. Subscriber growth will be strongest in developing
countries (including Asia and Latin America) where mobile phones are both a
transformational technology and a status symbol. Voice will continue to be
the primary source of revenues and profits - on average accounting for more
than 80 percent of total revenue; mobile voice volumes will continue to grow
steadily due to ease of use and falling prices. Penetration will surpass 100
percent as more customers take a second subscription for data or for
personal use; providers will structure plans accordingly and services will
include automatic line switching, multiple voicemail accounts and separate
billing. The most compelling and lucrative mobile content will continue to
revolve around phone personalization, such as ring tones, real tones,
wallpapers and basic games.
2. Strength in PSTN, VoIP and Broadband
In 2005, the vast majority of voice calls will still originate and terminate
on the PSTN (Public Switched Telephony Network) due to superior call quality
and overall reliability. PSTN operators will reduce prices in response to
the competition from low-cost providers (mobile and VoIP), causing margin
pressure. They should focus on marketing their superior capabilities and
investing in full-featured phones with key convenience features, such as
stored number dialing, text messaging and conference calling, to stimulate
call volume over fixed lines.
Meanwhile, VoIP both call volume and the user base will increase
significantly among consumers and businesses. Adoption and growth will be
limited by shortfalls in VoIP's quality, consistency and reliability and the
resulting slightly negative image in the marketplace; for enterprises, cost
savings will often be less than anticipated. Many companies will opt for a
hybrid approach, using VoIP for internal communications and the PSTN for
external traffic.
Broadband penetration will continue to grow in 2005, with broadband
connections finally outnumbering dial-up in many countries. Prices will
continue to come down, driving customer churn, raising acquisition and
retention costs and cutting sharply into profits. Broadband use will
continue to revolve around PC applications, limiting the perceived value of
a broadband connection; in 2005, more broadband appliances - such as
video-phones, networked gaming consoles and home security devices - will be
launched, but operators will do little to promote them.
3. RFID: The giant awakens
In 2005, Radio Frequency Identification (RFID) will finally make it out of
the lab and into the commercial world. The combined influence of major
retail chains, defense contractors, automotive manufacturers and others -
all of whom are requiring suppliers to use RFID - will prompt a massive
increase in RFID adoption, starting from essentially zero. By the end of the
year, more than 10 billion RFID tags will have been sold and used. RFID is
not just a replacement for barcode; it is a transformational technology that
can help reduce waste, curtail theft, manage inventory, streamline logistics
and even increase productivity. Collecting, collating and presenting all of
that RFID data will become a very sizeable industry, with IT companies
grabbing the lion's share of revenue. RFID readers and other hardware also
will represent a very healthy market. RFID applications also will be used in
health care (for monitoring patients), construction (for managing projects
and equipment) and even transportation (for monitoring baggage and
passengers in airports).
To schedule a briefing or for more information on Deloitte's Predictions
Report for the Telecom Industry, please contact Laura E. Wilker of Deloitte
Services LP at (212) 436-4697 or Evonne Lum of Ogilvy Public Relations at
(212) 884-4026.  Full reports for the Media, Telecom and Technology
Industries are available at www.deloitte.com/research/tmt.
As used in this press release, the term "Deloitte" includes Deloitte &
Touche USA LLP and its subsidiaries Deloitte & Touche LLP, Deloitte
Consulting LLP and Deloitte Tax LLP.
Notes to editors
Predictions Methodology
These predictions have been compiled by Deloitte Research (a part of
Deloitte Services LP) on behalf of Deloitte & Touche's Technology, Media and
Telecommunications (TMT) Group. The major inputs used in writing the
predictions were: input from the 5,000 strong TMT team around the world;
discussions with leading industry and financial analysts; interaction and
conversations with clients from the telecommunications and related sectors.
These predictions do not claim to be fully comprehensive, but rather provide
a commentary on major industry trends and developments.
About Deloitte & Touche's Technology, Media & Telecommunications (TMT) Group
The TMT Group is composed of service professionals who have a wealth of
experience serving technology, media and telecommunications companies
throughout the world in areas including cable, communications providers,
computers and peripherals, entertainment, media and publishing, networking,
semiconductors, software, wireless, and related industries. These
specialists understand the challenges that these companies face throughout
all stages of their business growth cycle and are committed to helping them
succeed. Deloitte & Touche is a leader in providing strategic, financial and
operational assistance to its technology, media and telecommunications
clients
About Deloitte
Deloitte refers to one or more of Deloitte Touche Tohmatsu, a Swiss Verein,
its member firms, and their respective subsidiaries and affiliates. Deloitte
Touche Tohmatsu is an organization of member firms around the world devoted
to excellence in providing professional services and advice, focused on
client service through a global strategy executed locally in nearly 150
countries. With access to the deep intellectual capital of 120,000 people
worldwide, Deloitte delivers services in four professional areas - audit,
tax, consulting, and financial advisory services - and serves more than
one-half of the world's largest companies, as well as large national
enterprises, public institutions, locally important clients, and successful,
fast-growing global growth companies. Services are not provided by the
Deloitte Touche Tohmatsu Verein, and, for regulatory and other reasons,
certain member firms do not provide services in all four professional areas.
As a Swiss Verein (association), neither Deloitte Touche Tohmatsu nor any of
its member firms has any liability for each other's acts or omissions. Each
of the member firms is a separate and independent legal entity operating
under the names "Deloitte," "Deloitte & Touche," "Deloitte Touche Tohmatsu,"
or other related names.
In the U.S., Deloitte & Touche USA LLP is the member firm of Deloitte Touche
Tohmatsu, and services are provided by the subsidiaries of Deloitte & Touche
USA LLP (Deloitte & Touche LLP, Deloitte Consulting LLP, Deloitte Tax LLP,
and their subsidiaries) and not by Deloitte & Touche USA LLP. The
subsidiaries of the U.S. member firm are among the nation's leading
professional services firms, providing audit, tax, consulting, and financial
advisory services through nearly 30,000 people in more than 80 cities. Known
as employers of choice for innovative human resources programs, they are
dedicated to helping their clients and their people excel. For more
information, please visit the U.S. member firm's Web site at
www.deloitte.com/us.

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Last Updated: January 18, 2005
Source: Deloitte & Touche USA LLP - United States (English)

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