How critical is your procedure, process and policy
documentation to:
- compliance
- performance
- quality
- security
- risk
- customer service?
TACTICS Mapping Operating Procedures workshop will enable
you to apply the skills, processes, tools and techniques of the Information
Mapping method to write effective operating procedures.
1-2
August 2005, Holiday Inn, Christchurch –
SPECIAL RATE FOR CANTERBURY
SOFTWARE Inc MEMBERS
CSI members registering will receive $150 off the standard
workshop price of $1,295 + GST.
Registrations must be received by Tuesday 19 July 2005.
You will
learn:
- To present complex procedures
clearly.
- An approach to creating clear,
concise documents that are "user-friendly".
- How to analyse, organise and
present information based on your audience's needs and the purpose of the
information.
- Design information for easy
maintenance and updating.
Mapping
Operating Procedures will enable you to:
- Accurately document work
instructions to meet Government, industry standard or quality system
requirements.
- Develop clear and precise
Standard Operating Procedures that are easy to understand, use and follow.
- Reduce the time and cost it
takes to develop and maintain Standard Operating Procedures.
- Decrease questions and errors
caused by poorly written methods and procedures, and
- Reduce the risks of
non-compliance.
To
register or for more information contact:
