This is a mess.
Basically, the community suffers from two game issues at the moment:
-The session bug
-Lag spikes that appeared with the update from 9/10/2014
Oddly enough, those aren't actually the issues. There is only one key
issue: There is no (directed) communication. We have two parties here,
the devs and the community.
We can't expect the devs to do nothing else but to browse through the
mails here and endure the people's frustration (and possible insults)
and justify theirselves to them. They have better things to do, may it
be implementing new features, or doing what we want them to do at the
moment, fixing bugs.
On the other hand, Valve cannot expect the community to be happy with
being kept in the dark. No one can tell me that this is particularly
helpful either. Just like we should be understanding towards Valve
(given the point I've made above), Valve (who actually hire
psychologists to research gamers' behavior, at least according to their
job opening tab on their page) is well aware of that, I guess.
So let's for a moment focus on what both parties have in common: A lot
of effort goes from both sides into making the game work, because they
both share a passion for this game. Second of all, both parties want to
be understood.
So what is needed?
Middlemen, who moderate the communication, filter out whatever
information there is going around the net community-wise and pick out
the stuff for the devs which is actually helpful to them and in reverse
work with the community admins. Maybe Valve needs other resources like
community test servers (since reproducing the issues is part of them
obviously), or dumps, I don't know. Just let these people know and help
both parties solve this problem.
I sincerely hope that both sides read and understand this. The situation
is dire.
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