---- Nic Pulford <[EMAIL PROTECTED]> wrote: 

=============
Hi All,

 

Just release a site that I thought was fully tested, but someone complained
that the did not get a complete page load. They got no banner image and none
of the menu links acted as a link. They are not terribly IT literate but
could at least tell me they were using IE7. Any ideas?

 

The pages have the pair of chars identifying the file as Unicode, code that
be it?

 

The site is www.lasadev.com <http://www.lasadev.com/>  

 

Any help appreciated.

 

Nic


=============
Nic Pulford wrote:
>
> Just release a site that I thought was fully tested, but someone complained
> that the did not get a complete page load. They got no banner image and none
> of the menu links acted as a link. They are not terribly IT literate but
> could at least tell me they were using IE7. Any ideas?
>
>  
>
> The pages have the pair of chars identifying the file as Unicode, code that
> be it?
>
>  
>
> The site is www.lasadev.com <http://www.lasadev.com/>  
>
>  
>
>
> Nic


Just a thought...but when you mention "they are not terribly IT literate", the 
first thing that came to my mind was that:

1.  They are trying to click on Services, About Us, Contact, etc instead of the 
actual links listed below the titles.

2.  They are expecting to see a "banner" looking graphic and not a header 
graphic.

3.  They have scrolled to the bottom of the browser window and do not see the 
"full page" since it scrolls up behind the top graphic.

Maybe you do not have issues with the site build and display, just the 
terminology used in discussions with the client.

Jeff
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