Mary Jo, I've never used First Security Agent, but I have a lot of experience with Faronics Deep Freeze Enterprise (http://www.faronics.com/html/deepfreeze.asp), which is relatively easy to install and configure. If you have a number of public access computers (PACs), the Enterprise version includes many more useful features than the Standard one and is well worth the additional cost. In particular, the Enterprise Console utility allows you to centrally manage all your PACs from one computer and remotely freeze or thaw your PACs, schedule automatic maintenance and restart/shutdown times and then change these schedules on the fly, update installed DFE client software, etc. Overall, I think DFE is a great product.
If you're interested in DFE, please let me know and I might be able to get you better pricing on it. CTLS member libraries, in particular Austin Public Library, currently own many hundreds of licenses for DFE, which has enabled us to negotiate for better pricing in the past. Regards, Mike Buras IT Specialist (TANG) Central Texas Library System, Inc. 1005 W. 41st St. Austin, TX 78756 Local: (512) 583-0704, ext. 15 Toll Free: (800) 262-4431, ext. 15 Fax: (512) 583-0709 [EMAIL PROTECTED] -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of [EMAIL PROTECTED] Sent: Wednesday, August 06, 2008 9:27 AM To: ctls-l@ctls.net Subject: [ctls-l] Fisrt Security Agent vs Deep Freeze We recently purchased new computers for public use and are debating whether to install First Security Agent (keeps users from making changes to your system) or Deep Freeze (allows users to make changes, then undoes them). We have FSA on our other public computers, but it is cumbersome to install and has gone up in price. Deep Freeze is cheaper and sounds like it would be simpler. Does anyone have experience with these software packages that they would share? Thanks! Mary Jo Finch, Lake Travis Community Library