-Caveat Lector-
Military rivalry 'causes friendly fire deaths' 
 
19:00 02 April 03
 
Exclusive from New Scientist Print Edition

 
In modern warfare, one of the biggest dangers to troops is not knowing who is friend and who is foe. In the first days of the US and British invasion of Iraq, an American Patriot missile shot down a British Tornado fighter-bomber, while near Basra one British Challenger tank destroyed another. Then in a disturbing echo of events in the 1991 Gulf War, an American A-10 plane destroyed a British armoured vehicle.
 
At first sight these look like inevitable accidents, triggered by technological failures of 21st-century military technology. But the truth may lie deeper. Blame for such accidents usually lies with the culture of rivalry that pervades the armed services, say safety experts. And the way such "friendly fire" incidents are investigated - with the emphasis on finding individual culprits rather than any organisational failings - means military planners may never get to the root cause.
 
There is no dispute that high-tech equipment can foster friendly fire accidents. The American and British forces in Iraq use thermal or radar images to engage the enemy at maximum range in limited visibility, says Scott Snook, former head of the Center for Leadership & Organizations at the West Point military academy in New York.
 
When troops cannot see and check the target with their own eyes, they are more likely to make a mistake. Similarly, electronic identification systems can fail in action: the US Army says a software error led the Patriot system to identify the Tornado as an incoming missile.
 
NATO is planning an all-embracing digital "combat ID" system for its members' forces, but this will not be fitted until at least 2006, according to Britain's Ministry of Defence (MoD). Until then, the MoD expects "fratricide" to account for 10 to 15 per cent of British deaths in combat.

'Unavoidable feature of warfare'

Even when the system is fully operational, few expect it to eliminate casualties completely. "History shows that fratricide is an unavoidable feature of warfare," admits the National Audit Office, Britain's public spending watchdog, in a 2002 report on the MoD's attempts to improve combat identification.
 
Yet the number of accidents could still be reduced - and not just by finding technological solutions. "The deeper issues of inter-service rivalry and the difference in cultures between army and air force, and even within those, are very rarely addressed," says Snook, now at Harvard Business School. "They are often the biggest contributor to friendly fire."
 
As an example, he cites the shooting down of two US Army Black Hawk helicopters by two US Air Force F-15s in the No Fly Zone over northern Iraq in 1994. The incident, which killed 26 servicemen, occurred in part because the jet pilots had no record that the helicopters would be in the area.
 
When asked why the Black Hawks had not been entered on the mission sheet detailing the aircraft in the air that day, the USAF serviceperson responsible said: "We don't consider helicopters to be aircraft."
 
The omission is a startling indication of how communications can break down, says Snook. "Here's an important word like 'aircraft' and that word meant something completely different in these different cultures."
 
Systems theory
 
"We may not have learned all the lessons of friendly fire events," agrees Nancy Leveson, an aerospace safety expert at the Massachusetts Institute of Technology. She believes current investigative techniques tend to be aimed at assigning blame to a person or group. Instead, an inquiry should look at the broader picture.
 
Leveson has devised a system that can help do this, a full description of which has just been accepted for publication in Safety Science. Called STAMP, for "systems theory accident modelling and processes", the technique is based on systems theory, the idea of developing mathematical descriptions of complex systems. It can be applied to a range of accidents, from friendly fire incidents to nuclear spills and train crashes.
 
Friendly fire investigations usually search for one key event that triggered a fateful sequence. But which event in the chain gets blamed can be quite arbitrary. The STAMP technique paints a picture of the whole system and the interdependencies within it, says Leveson. That allows investigators to spot generic safety failures.
 
Some are sceptical. "Where will the process of data collection and interpretation stop?" asks Jim Armstrong, a systems expert at the University of Newcastle. But Peter Ladkin, a specialist in safety-critical systems at the University of Bielefeld in Germany, says: "Friendly fire accidents seem suited to a STAMP analysis as most are predominantly due to organisational and human factors rather than technology."
 
String of errors
 
The official US Department of Defense inquiry into the 1994 Black Hawks incident found a string of errors on top of the failure to list the helicopters as aircraft. The helicopters used the wrong ID codes and radio frequencies for the No Fly Zone. And the radios in the air force F-15s used anti-jamming technology that made them incompatible with radios in army helicopters.
 
But far more pervasive failures emerged when Leveson, along with Peggy Storey and Polly Allen of the University of Victoria in British Columbia, Canada, applied a STAMP analysis. Overall military control structure in the No Fly Zone was badly coordinated, and this led to confusion and a failure to enforce safety constraints, they found. Inadequate training compounded the problems.
 
The Pentagon is not totally dismissive of Leveson's results. "We are confident in our assessment of the incident," a spokesman told New Scientist, "but also recognise safety issues are complex and typically involve more than one factor. While we appreciate the re-evaluation, and have examined it, we cannot comment on its validity nor discuss its conclusions."
 
The Royal Air Force inquiry into the Tornado accident seems unlikely to embrace Leveson's approach. "It will be the same as any other accident inquiry," says an RAF spokeswoman, adding that it may be concluded more quickly than usual because the US Army has accepted liability. But that is part of the problem, says Snook. "The overriding emphasis is to find someone to hold accountable. And often that trumps any learning from the incident."
 
Another problem is that new rules introduced in the wake of an accident can do more harm than good. "You end up with so many rules to prevent that particular incident happening again, people can't do their jobs. So they just start breaking the rules," says Snook. And when everyone is breaking the rules, accidents are more likely to occur.
 
Snook speaks from experience. In 1983, he was serving with the US 82nd airborne division in Grenada when a US Navy jet opened fire on him and his men. "I couldn't believe that some of the best-trained and best-equipped people in the world could make these mistakes. Now, 20 years later, I find myself thinking the same thing."
 
Paul Marks and Ian Sample
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