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From
http://www.economist.com/business/PrinterFriendly.cfm?Story_ID=666566

}}>Begin
Microsoft and AOL
>From friends to foes
Jun 21st 2001 | SAN FRANCISCO
>From The Economist print edition
The two technology giants are set to become bitter enemies

IN 1996, AOL and Microsoft cut a deal that made high-tech history. AOL agreed to
build its service around Microsoft’s web browser, Internet Explorer. In exchange,
Microsoft gave AOL’s software prominence on its Windows operating system. The
arrangement boosted both firms. It helped Microsoft to win the browser war against
Netscape, and it helped AOL to pick up millions of new subscribers. The failure of
the two companies to renew their deal, which was announced on June 16th after weeks
of negotiations, could prove just as significant. It is true that the absence of an
agreement will have only mild short-term consequences: although AOL’s software will
not now be attached to Windows XP, Microsoft’s new operating system, due out on
October 25th, AOL (now AOL Time Warner) can still strike deals with PC makers to
load
the program on to their machines. Rather, the impact will be felt in the long run.
The collapse of the talks could signal the beginning of a titanic battle between the
two firms. Both parties had hoped to gain something from a new agreement. AOL wanted
once more to ensure that its software had top billing on computer screens;
Microsoft’s main objective was to use AOL to gain market share for its W indows
Media
Player, a program that lets PC users listen to music or watch videos. Microsoft
wanted AOL, among other things, to offer its audiovisual content in a format that
can
be played by Windows Media Player. For now , this content works only on software
provided by RealNetworks. Why the negotiations failed depends on whom you ask. AOL
says it was because Microsoft wanted to banish RealNetworks’ music-and-video program
from AOL software so that Microsoft could gain “as much control of music on the
 Internet as possible”. Nonsense, retorts Microsoft. Several issues led to the
 collapse of the negotiations, it says, not least that AOL refused to make its
 instant-messaging service inter-operable with Microsoft’s becaus
e it hopes to continue to dominate this technology.
Spinning aside, the convergence of software and online services has put the two
companies on a collision course that makes it hard to cut deals. Microsoft, having
realised that winning the browser war was not enough to gi ve it control of the
Internet, is increasingly encroaching on AOL’s territory. Windows XP comes bundled
with many of the services AOL offers, including new instant-messaging features. The
battle could turn bloody. Much of it may be fought not in the marketplace, but in
court. According to AOL insiders, the firm had agreed not to sue Microsoft on
antitrust so long as the two companies had a technology-s wapping pact. Now it is
free to let its lawyers loose. Only recently, AOL gave warning that Microsoft was
again abusing its Windows monopoly to push into new markets. A similar claim set off
the government’s big antitrust
 trial against the software giant (in which the appeals court is expected to rule
any
day now). If war now looks inevitable, it is also unfortunate. A clash between AOL
and Microsoft would be bad for consumers, because it could leave them having to
grapple with competing standards. PC users want to see the two companies developing
common technical rules and competing on implementation, rather than each trying to
dominate the standard for online music, instant messaging and so on. Sadly, that
looks less likely than ever.

Copyright © 1995-2001 The Economist Newspaper Group Ltd. All rights reserved.


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