I personally would not offer laptop support. The idea is that they hire the use of
one our machines.
If they are desperate to have a copy of their mail then stick it on a floppy/CD and
sell that to them as an additional service.
If someone has a laptop for Internet access and they wish to access it in your caf�
then if cost effective for you, rent them a telephone point and let them sort it out.
I believe you are asking for trouble allowing external (uncontrolled) machines
access to your LAN.
Lee has a point when he says that they were probably just looking for tech support,
their machine should already be configured for modem dial out if they use it for
e-mail or Internet access.
It's OK having a laptop friendly cybercafe but the configuration of the laptop machine
must be their responsibility unless you are into poncing about with others computers
and are insured to do so.
Can we have some more about the lapdances?
DaveS
-----Original Message-----
From: Warren Post [SMTP:[EMAIL PROTECTED]]
Sent: 22 November 2000 03:26
To: Cybercaf� list
Subject: [cc] Laptops
A laptop toting customer has just come and gone from my cybercaf�, and
boy am I embarrassed. I could neither get her laptop to access the
Internet via my LAN nor could I successfully configure her DUN to dial
in to my ISP. After 45 minutes of floundering I finally had to admit
defeat. (In the end I gave her free use of one of my machines as
consolation so she went away happy, but that's not the point.)
Obviously there's more to having a laptop friendly cybercaf� than simply
having a spare Ethernet or phone jack to plug into. How do the rest of
you deal with laptops?
Warren
The Cybercaf� at Pizza Pizza
Santa Rosa de Cop�n, Honduras
http://sites.netscape.net/srcopan/cybercafe.htm
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