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Hi
James,
Possibly I can provide some helpful information both in respect to our
cybercaf� management system, Digital Access and more general
information.
On the
more general side, it may be helpful to be aware that a company called Upstate
Networks, who manufactures cash validation components, claims to have been
granted a patent on the use of a cash collector for Internet access. It may be
worth checking out.
Secondly, our product Digital Access, and it upcoming successor PAC
Manager, support cash collection equipment in a couple of different ways.
One of these is the more obvious - you can have a cash collector connected
directly to a Public Access Computer. The second approach is unique to our
products.
A
couple of years ago a company approached us about their chain of cybercafe
locations and their possible use of Digital Access. One of the challenges that
they faced was their use of cash collectors at their locations which are pretty
much unmanned with no direct on-site supervision. These units used cash
collection units - one connected to each computer. They presented a couple of
concerns. One concern was that if a cash collector jammed or otherwise went out
of service, that computer was down. Another significantly issue was the cost of
these units - over $600 each.
We
developed a solution for both these issues in the form of a centralized
ReCharger Station. This central station incorporated our software that linked
into our standard Digital Access software. Customer could go to the ReCharger
Station and through the ReCharger software they could create new "Member"
accounts, apply additional funds to existing Member accounts and pay for
non-member access in the form of an access code that was valid for 24 hrs. If
the customer purchased a new Member account, the ReCharger also charged them for
their magnetic strip Member card. The mag strip cards reduced the number of cash
transactions and their average sale value went up significantly. The ReCharger
also supported two cash collectors. This provided a back-up in the event that
one jammed or otherwise stopped working. The program was so successful that this
customer changed over all his sites (15+) to our
software.
Cash
collectors can work great but you do have to do some homework. You must be sure
that the unit you purchase can handle the currency and denominations for your
area and you want to check on what is involved in updating these units when new
bills come onto the market. The recent introduction of the new $20 bill in the
US caused costly updates for many locations. The current trend is toward more
coins in Canada and the US and these changes will mean different cash collectors
to accept these new currencies. Europe too is undergoing change with the Euro
Dollar. These changes could be costly and disruptive if you have to send the
cash collector back to the manufacturer, as many recently had to in the US
market.
Ron
H
Digital U
Watch
for PAC Manager, coming soon
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