Dear Sir/Madam I am conducting research on customer loyalty in e-commerce for my Ph.D. thesis. For this purpose, I am sending a questionnaire to a randomly selected set of individuals that have shopped online in the past six months. I will be extremely grateful if you take some time to fill out the questionnaire online and help me complete my doctoral dissertation by clicking the URL below. I realize that your time and effort is more valuable than anything I can afford, but as a token of my appreciation for your good nature, I will: * Include you in a random draw of all respondents for a gift certificate of $500 * Send you a copy of the results in a summarized fashion In the spirit of honesty, I would also like to inform you that the questionnaire can take approximately 20 to 30 minutes to complete. Secondly, this questionnaire is constructed differently from standard business questionnaires and you may find some similar sounding questions. I really hope that you take the time to fill this questionnaire out. Once again, thank you for making an important contribution to a serious academic endeavor. Please click on the URL below to fill out the questionnaire. If clicking on the URL below does not redirect your browser, please copy and paste the URL below into your browser. http://www.conjointonline.com/loyalty Kishore Ponnavolu
