http://www.theguardian.com/politics/2016/jul/16/justice-department-freedom-of-information-computer-system

A new lawsuit alleges that the FBI intentionally conducts inadequate
searches of its records using a decades-old computer system when
queried by citizens looking for records that should be available to
the public.

Freedom of Information Act (Foia) researcher Ryan Shapiro alleges
“failure by design” in protocols at the Department of Justice (DoJ)
for responding to public requests. The Foia law states that agencies
must “make reasonable efforts to search for the records in electronic
form or format”.

In an effort to demonstrate that the FBI does not comply with this
provision, Shapiro requested records of his own requests and ran up
against the same roadblocks that stymied his progress in previous
inquiries.

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