Quoting Dirk-Willem van Gulik <di...@webweaving.org>:

On a smal cyrus imap 2.5.3 setup (freebsd ports, default settings, 5k users, 300 Gb mboxes) we are seeing very sporadic `loss' of messages (once every few months; 1 or 2 messages; out of a few 100k to a million going through perfectly fine in the same period).

They disappear; but are still present as a /var/spool/imap/user/X/12345.
 files.

But cannot be found; even when searching through IMAP on message-ID or otherwise unique elements. Searches in the same veign for the messages before/after the lost one work and return those.

A grep through the cyrus.index shows its unique message ID.

A full  reconstruct with /-r/-R/-G does not seem to bring it back as visible.

The mesaages lost are otherwise normal; fully valid mime; and when
re-injected - pass through and surface.

What is the right way to debug this ? We suspect it may have something to do with either (al)pine and thunderbird; as it seems to hit users that mix those two clients - during periods they use both. All else seems normal.

Do you use delayed expunge mode (man imapd.conf see expunge_mode)?
If yes, "unexpunge -l user/X" will show you the mails that have been deleted but are still on the disk.
You will also see the time the mail was deleted.

Regards,


   Michael Menge

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M.Menge                                Tel.: (49) 7071/29-70316
Universität Tübingen                   Fax.: (49) 7071/29-5912
Zentrum für Datenverarbeitung mail: michael.me...@zdv.uni-tuebingen.de
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