Hello Terry,
I am not yet on 3.6 bit would suggest you retry uninstalling using an
uninstaller tool for windows. I am using the free version of 'Any
Uninstaller' since years. It cleans deeper than a standard uninstall.
Marc.

Op di 20 jul. 2021 09:23 schreef Terry Pinfold <tpinf...@gmail.com>:

> Hi All,
>      I am currently teaching some students how to use DT. One student has
> a windows computer and has installed DT3.6 and when she adds images to the
> library the process seems to work except at the end there are no images to
> see. Previously she had 3.4 loaded and working fine. This problem is only
> with 3.6 and only on her computer. I have a Windows computer and it works
> fine for me. I am reasonably experienced using DT on the Windows platform
> and can see no obvious reason it is not working on her computer. I can see
> no filters applied in the collections module and it is set to view all in
> the Lighttable view. We uninstalled DT, deleted the database through the
> file explorer and reinstalled DT. Same problem occurred. I am at a total
> loss. DT 3.6 is working fine on everyone's computer except hers. She had DT
> 3.4 until the recent release and it worked fine , but since the new release
> DT 3.6 was installed and will not work. Any help or suggestions would be
> appreciated.
>
>
> --
>
>
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