Kindly reply me on nag...@ziplogic.com only
Hi
Let me know if you have any consultants with the following skills
Job : Sr Change Management Analyst
Location : Deer Valley, AZ
Duration : 3+ Months
Senior Level Change Management Analyst.
Qualifications: The following are required unless specifically stated as
preferred or desired:
College Degree in Computer Science preferred
Must have prior Change Management experience
Experience or general knowledge in all aspects of IT including Computer
Operations, Production Control, Applications Support and Development
lifecycles, Quality Assurance Testing, Release, Problem and Incident
Management
Knowledge of industry best practices and ITIL principles for Change,
Configuration and Release Management
Experience in Quality Assurance functions including testing, user acceptance
testing and systems integration testing
At least 5 years experience working with large scale Mainframe, Open Systems -
Windows, NT, Unix and Network platforms
Excellent interpersonal skills necessary to interact effectively with on-site
and remote Project Managers, Engineers, Developers and all levels of cross
functional teams and management in a highly dynamic and demanding work
environment
Must be customer oriented and recognize the importance of customer service and
meeting service level commitments
Must be able to work effectively under pressure, make sound recommendations and
resolve conflict
At least 3 years demonstrated ability to independently analyze business needs
and impact of production business environments
Familiarity with compliance requirements such as Sarbanes-Oxley (SOX)
Must be able to multi-task, be a self-starter and able to work during
off-hours, weekends and holidays as required
Previous experience using Remedy and configuration management database
Must have good analytical and problem solving skills, and excellent verbal and
written communication abilities
Must be able to Previous Retail experience desirable
Key Responsibilities include, but are not limited to:
Review of RFC's (Request for Change) to ensure that all Change Management
requirements and standards are enforced and properly categorized according to
established guidelines
Business and technical impact analysis
Schedule changes to coincide with business and technical risk and SLA
requirements
Must be able to conduct Change Advisory Board (CAB) Meetings
Produce Change Management reports
Enforce, track and control to support SOX and Audit requirements
Communication of changes to affected IT Teams and Stakeholders via established
communication channels
Conduct Change Management Improvement Reviews for changes that negatively
impacted service delivery
Conduct Change Management training and communicate Change Management policy
revisions and updates
Coordinate and participate in matrix change control activities
Ensure that changes have been successfully tested and certified according to
the established procedures
Monitor change activity pre and post implementation
Collaborate with other support groups such as Release Management, Software
Distribution, Operations, Problem Management and TEG to ensure synergy of
change related activities
Recommend improvements to existing Change Management policies, standards,
processes and procedures
Support IT goals and objectives and SLA's are met on a consistent basis
Thanks & Regards,
Nagesh,
Zip Logic LLC.
Ph: 510-250-7617, 510-250-7616
FAX: 510-578-1309
Email: nag...@ziplogic.com,
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