Hello all,
Last year, we migrated from DB2 for OS/390 to DB2 UDB EE for AIX. We have a
support contract for the new environment, as we used to for when we were on the
mainframe. When we were mainframe, we used to use IBMLINK to do problem-related
lookups and to open PMRs. On the AIX platform, I not yet figured out how to do
this same activity online. So far, I have picked up the phone and called in my
questions and problems. Sometimes, I prefer to open a PMR online, as I can word
the question/problem as I would like.
Is there such an online service for DB2 on AIX? If so, can someone point me in
the right direction? I have asked this question of the support folks who answer
the 800 number when I call. They indicate that this is an available option, but
so far, no one has been able to tell me where it is and/or how to use it!
Many thanks,
Judy
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