Hi Filippo,

> > Providing high quality end-user support for that product is
> > just a physical impossibility, even for a company the size of
> > Microsoft.

> imho Microsoft lacks community

I think they've admitted as much themselves - that's one aspect of 
free software they would love to be able to emulate.

Windows users don't expect to help other users either - by their 
numbers alone, you would expect there to be a massive amount of 
user-made documentation available, but in my experience there's 
probably better quality and more detailed help available online for 
any of the popular Linux distributions.

Cheers

Daniel


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