Bug#252431: marked as done (rtfm: Error creating a new article)

[Debian Bug Tracking System]

Your message dated Wed, 21 Nov 2007 16:29:29 +0200
with message-id <[EMAIL PROTECTED]>
and subject line rtfm: Error creating a new article
has caused the attached Bug report to be marked as done.

This means that you claim that the problem has been dealt with.
If this is not the case it is now your responsibility to reopen the
Bug report if necessary, and/or fix the problem forthwith.

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Debian bug tracking system administrator
(administrator, Debian Bugs database)

--- Begin Message ---

Package: rtfm
Version: 2.0.3-1
Severity: important

Hi everybody,

when creating a new article the following error occurs:

Can't call method "Content" on an undefined value at 
/usr/share/request-tracker3/html/RTFM/Article/Elements/EditCustomField line 3.


Trace begun at /usr/share/perl5/HTML/Mason/Exceptions.pm line 131
HTML::Mason::Exceptions::rethrow_exception('Can\'t call method "Content" on an 
undefined value at 
/usr/share/request-tracker3/html/RTFM/Article/Elements/EditCustomField line 
3.^J') called at 
/usr/share/request-tracker3/html/RTFM/Article/Elements/EditCustomField line 3
HTML::Mason::Commands::__ANON__('CustomFieldObj', 
'RT::FM::CustomField=HASH(0x96478b8)', 'ClassObj', 
'RT::FM::Class=HASH(0x9615be8)', 'ArticleObj', 
'RT::FM::Article=HASH(0x966a00c)', 'Content', undef, 'id', 'new', 'ClassObj', 
'RT::FM::Class=HASH(0x9615be8)', 'ArticleObj', 
'RT::FM::Article=HASH(0x966a00c)', 'Class', 7, 'id', 'new', 'CFContent', 
'HASH(0x95f6d28)') called at /usr/share/perl5/HTML/Mason/Component.pm line 134
HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x96cdd74)',
 'CustomFieldObj', 'RT::FM::CustomField=HASH(0x96478b8)', 'ClassObj', 
'RT::FM::Class=HASH(0x9615be8)', 'ArticleObj', 
'RT::FM::Article=HASH(0x966a00c)', 'Content', undef, 'id', 'new', 'ClassObj', 
'RT::FM::Class=HASH(0x9615be8)', 'ArticleObj', 
'RT::FM::Article=HASH(0x966a00c)', 'Class', 7, 'id', 'new', 'CFContent', 
'HASH(0x95f6d28)') called at /usr/share/perl5/HTML/Mason/Request.pm line 1074
eval {...}('HTML::Mason::Component::FileBased=HASH(0x96cdd74)', 
'CustomFieldObj', 'RT::FM::CustomField=HASH(0x96478b8)', 'ClassObj', 
'RT::FM::Class=HASH(0x9615be8)', 'ArticleObj', 
'RT::FM::Article=HASH(0x966a00c)', 'Content', undef, 'id', 'new', 'ClassObj', 
'RT::FM::Class=HASH(0x9615be8)', 'ArticleObj', 
'RT::FM::Article=HASH(0x966a00c)', 'Class', 7, 'id', 'new', 'CFContent', 
'HASH(0x95f6d28)') called at /usr/share/perl5/HTML/Mason/Request.pm line 1068
HTML::Mason::Request::comp(undef, undef, 'CustomFieldObj', 
'RT::FM::CustomField=HASH(0x96478b8)', 'ClassObj', 
'RT::FM::Class=HASH(0x9615be8)', 'ArticleObj', 
'RT::FM::Article=HASH(0x966a00c)', 'Content', undef, 'id', 'new', 'ClassObj', 
'RT::FM::Class=HASH(0x9615be8)', 'ArticleObj', 
'RT::FM::Article=HASH(0x966a00c)', 'Class', 7, 'id', 'new', 'CFContent', 
'HASH(0x95f6d28)') called at 
/usr/share/request-tracker3/html/RTFM/Article/Elements/EditCustomFields line 28
HTML::Mason::Commands::__ANON__('ArticleObj', 
'RT::FM::Article=HASH(0x966a00c)', 'CFContent', 'HASH(0x95f6d28)', 'ClassObj', 
'RT::FM::Class=HASH(0x9615be8)', 'id', 'new', 'Class', 7) called at 
/usr/share/perl5/HTML/Mason/Component.pm line 134
HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x9693768)',
 'ArticleObj', 'RT::FM::Article=HASH(0x966a00c)', 'CFContent', 
'HASH(0x95f6d28)', 'ClassObj', 'RT::FM::Class=HASH(0x9615be8)', 'id', 'new', 
'Class', 7) called at /usr/share/perl5/HTML/Mason/Request.pm line 1074
eval {...}('HTML::Mason::Component::FileBased=HASH(0x9693768)', 'ArticleObj', 
'RT::FM::Article=HASH(0x966a00c)', 'CFContent', 'HASH(0x95f6d28)', 'ClassObj', 
'RT::FM::Class=HASH(0x9615be8)', 'id', 'new', 'Class', 7) called at 
/usr/share/perl5/HTML/Mason/Request.pm line 1068
HTML::Mason::Request::comp(undef, undef, 'ArticleObj', 
'RT::FM::Article=HASH(0x966a00c)', 'CFContent', 'HASH(0x95f6d28)', 'ClassObj', 
'RT::FM::Class=HASH(0x9615be8)', 'id', 'new', 'Class', 7) called at 
/usr/share/request-tracker3/html/RTFM/Article/Edit.html line 39
HTML::Mason::Commands::__ANON__('Class', 7, 'Class', 7) called at 
/usr/share/perl5/HTML/Mason/Component.pm line 134
HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x84c7fe4)',
 'Class', 7, 'Class', 7) called at /usr/share/perl5/HTML/Mason/Request.pm line 
1074
eval {...}('HTML::Mason::Component::FileBased=HASH(0x84c7fe4)', 'Class', 7, 
'Class', 7) called at /usr/share/perl5/HTML/Mason/Request.pm line 1068
HTML::Mason::Request::comp(undef, undef, 'Class', 7, 'Class', 7) called at 
/usr/share/perl5/HTML/Mason/Request.pm line 760
HTML::Mason::Request::call_next('HTML::Mason::Request::ApacheHandler=HASH(0x8d97518)',
 'Class', 7) called at /usr/share/request-tracker3/html/autohandler line 196
HTML::Mason::Commands::__ANON__('Class', 7) called at 
/usr/share/perl5/HTML/Mason/Component.pm line 134
HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x84bd898)',
 'Class', 7) called at /usr/share/perl5/HTML/Mason/Request.pm line 1069
eval {...}('HTML::Mason::Component::FileBased=HASH(0x84bd898)', 'Class', 7) 
called at /usr/share/perl5/HTML/Mason/Request.pm line 1068
HTML::Mason::Request::comp(undef, undef, undef, 'Class', 7) called at 
/usr/share/perl5/HTML/Mason/Request.pm line 338
eval {...}(undef, undef, undef, 'Class', 7) called at 
/usr/share/perl5/HTML/Mason/Request.pm line 338
eval {...}(undef, undef, undef, 'Class', 7) called at 
/usr/share/perl5/HTML/Mason/Request.pm line 297
HTML::Mason::Request::exec('HTML::Mason::Request::ApacheHandler=HASH(0x8d97518)')
 called at /usr/share/perl5/HTML/Mason/ApacheHandler.pm line 134
eval {...}('HTML::Mason::Request::ApacheHandler=HASH(0x8d97518)') called at 
/usr/share/perl5/HTML/Mason/ApacheHandler.pm line 134
HTML::Mason::Request::ApacheHandler::exec('HTML::Mason::Request::ApacheHandler=HASH(0x8d97518)')
 called at /usr/share/perl5/HTML/Mason/ApacheHandler.pm line 793
HTML::Mason::ApacheHandler::handle_request('HTML::Mason::ApacheHandler=HASH(0x84be834)',
 'Apache=SCALAR(0x84be618)') called at 
/usr/share/request-tracker3/libexec/webmux.pl line 139
eval {...}('HTML::Mason::ApacheHandler=HASH(0x84be834)', 
'Apache=SCALAR(0x84be618)') called at 
/usr/share/request-tracker3/libexec/webmux.pl line 139
RT::Mason::handler('Apache=SCALAR(0x84be618)') called at /dev/null line 0
eval {...}('Apache=SCALAR(0x84be618)') called at /dev/null line 0


-- System Information:
Debian Release: testing/unstable
  APT prefers testing
  APT policy: (500, 'testing')
Architecture: i386 (i686)
Kernel: Linux 2.4.25-1-686-smp
Locale: LANG=C, LC_CTYPE=C

Versions of packages rtfm depends on:
ii  libtext-wikiformat-perl       0.71-4     translates Wiki formatted text int
ii  request-tracker3              3.0.10-2   Extensible trouble-ticket tracking

-- no debconf information

--- End Message ---

--- Begin Message ---

On Thu, Jun 03, 2004 at 12:33:22PM +0200, Christian Noelle wrote:
> Package: rtfm
> Version: 2.0.3-1
> Severity: important
> 
> Hi everybody,
> 
> when creating a new article the following error occurs:
> 
> Can't call method "Content" on an undefined value at 
> /usr/share/request-tracker3/html/RTFM/Article/Elements/EditCustomField line 3.

Hi Christian,

and sorry for the lack of any reply to this bug.

I have tried my best to reproduce it now without success. Some of the
package versions from June 2004 can't be found anywhere anymore, and
the test installation I got running with RT 3.0.12-8 and rtfm 2.0.3-1
worked OK on this part.

The best explanation I can think of is a bug in DBIx::SearchBuilder
caching; there have been several improvements there since.

As the bug concerns obsolete package versions and is unreproducible,
I'm closing it now. I hope that's OK with you. I hope you got the
beast working somehow back then :)

Cheers,
-- 
Niko Tyni   [EMAIL PROTECTED]
Debian Request Tracker Group

--- End Message ---