Your message dated Thu, 23 Oct 2008 19:17:06 +0000
with message-id <[EMAIL PROTECTED]>
and subject line Bug#494683: fixed in otrs2 2.3.2-2
has caused the Debian Bug report #494683,
regarding otrs2: missing dependency on libapache2-reload-perl
to be marked as done.

This means that you claim that the problem has been dealt with.
If this is not the case it is now your responsibility to reopen the
Bug report if necessary, and/or fix the problem forthwith.

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-- 
494683: http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=494683
Debian Bug Tracking System
Contact [EMAIL PROTECTED] with problems
--- Begin Message ---
Package: otrs2
Version: 2.2.7-2.1
Severity: important

libapache2-reload-perl seems to be a needed dependency:

# /etc/init.d/apache2 start
Starting web server: apache2[Mon Aug 11 14:19:18 2008] [error] Can't
locate Apache2/Reload.pm in @INC (@INC contains: ../../
/usr/share/otrs/Kernel/cpan-lib /usr/share/otrs/ /etc/perl
/usr/local/lib/perl/5.10.0 /usr/local/share/perl/5.10.0 /usr/lib/perl5
/usr/share/perl5 /usr/lib/perl/5.10 /usr/share/perl/5.10
/usr/local/lib/site_perl . /etc/apache2) at (eval 117) line 3.\n
[Mon Aug 11 14:19:18 2008] [error] Can't load Perl module
Apache2::Reload for server (null):0, exiting...
 failed!


/etc/apache2/conf.d/otrs2 try to load it:
PerlModule Apache2::Reload

Cheers,

     Gonéri Le Bouder

-- System Information:
Debian Release: lenny/sid
  APT prefers unstable
  APT policy: (500, 'unstable'), (1, 'experimental')
Architecture: i386 (i686)

Kernel: Linux 2.6.26-1-686 (SMP w/1 CPU core)
Locale: LANG=fr_FR.UTF-8, LC_CTYPE=fr_FR.UTF-8 (charmap=UTF-8) (ignored: 
LC_ALL set to fr_FR.UTF-8)
Shell: /bin/sh linked to /bin/dash

Versions of packages otrs2 depends on:
ii  adduser                      3.109       add and remove users and groups
ii  apache2-mpm-prefork [httpd-c 2.2.9-7     Apache HTTP Server - traditional 
n
ii  dbconfig-common              1.8.39      common framework for packaging dat
ii  debconf                      1.5.23      Debian configuration management sy
ii  libauthen-sasl-perl          2.12-1      Authen::SASL - SASL 
Authentication
ii  libcrypt-passwdmd5-perl      1.3-9       interoperable MD5-based crypt() 
fo
ii  libdate-pcalc-perl           1.2-3       Perl module for Gregorian 
calendar
ii  libdbi-perl                  1.607-1     Perl5 database interface by Tim 
Bu
ii  libemail-valid-perl          0.179-2     Check validity of Internet email 
a
ii  libio-stringy-perl           2.110-4     Perl modules for IO from scalars 
a
ii  libmailtools-perl            2.04-1      Manipulate email in perl programs
ii  libmime-perl                 5.427-1     transitional dummy package
ii  libmime-tools-perl [libmime- 5.427-1     Perl5 modules for MIME-compliant 
m
ii  libtext-diff-perl            0.35-3      Perform diffs on files and record 
ii  libxml-parser-perl           2.36-1.1+b1 Perl module for parsing XML files
ii  perl                         5.10.0-12   Larry Wall's Practical Extraction 
ii  ucf                          3.007       Update Configuration File: preserv

Versions of packages otrs2 recommends:
ii  aspell                        0.60.6-1   GNU Aspell spell-checker
ii  libapache2-mod-perl2          2.0.4-1    Integration of perl with the 
Apach
ii  libdbd-mysql-perl             4.007-1    A Perl5 database interface to the 
ii  libdbd-pg-perl                2.9.0-1    Perl DBI driver for the 
PostgreSQL
ii  libgd-graph-perl              1.44-3     Graph Plotting Module for Perl 5
ii  libgd-text-perl               0.86-5     Text utilities for use with GD
ii  mysql-server-5.1 [mysql-serve 5.1.24rc-1 MySQL database server binaries
ii  procmail                      3.22-16    Versatile e-mail processor

Versions of packages otrs2 suggests:
ii  libnet-ldap-perl              1:0.36-1   A Client interface to LDAP 
servers
pn  otrs2-doc-en | otrs2-doc-de   <none>     (no description available)

-- debconf information:
  otrs2/remove-error: abort
  otrs2/pgsql/authmethod-admin: ident
  otrs2/pgsql/method: unix socket
  otrs2/pgsql/changeconf: false
  otrs2/pgsql/authmethod-user: ident
  otrs2/internal/skip-preseed: false
* otrs2/db/dbname: otrs2
  otrs2/upgrade-error: abort
  otrs2/remote/newhost:
  otrs2/internal/reconfiguring: false
  otrs2/purge: false
* otrs2/database-type: mysql
  otrs2/remote/host:
  otrs2/missing-db-package-error: abort
* otrs2/mysql/admin-user: root
* otrs2/install-error: ignore
* otrs2/db/app-user: otrs
  otrs2/resetdbuser: true
  otrs2/remote/port:
  otrs2/upgrade-backup: true
  otrs2/pgsql/admin-user: postgres
  otrs2/dbconfig-reinstall: false
  otrs2/db/basepath:
* otrs2/dbconfig-install: true
  otrs2/pgsql/manualconf:
* otrs2/mysql/method: unix socket
  otrs2/dbconfig-remove:
  otrs2/pgsql/no-empty-passwords:
  otrs2/dbconfig-upgrade: true
  otrs2/passwords-do-not-match:





--- End Message ---
--- Begin Message ---
Source: otrs2
Source-Version: 2.3.2-2

We believe that the bug you reported is fixed in the latest version of
otrs2, which is due to be installed in the Debian FTP archive:

otrs2_2.3.2-2.diff.gz
  to pool/main/o/otrs2/otrs2_2.3.2-2.diff.gz
otrs2_2.3.2-2.dsc
  to pool/main/o/otrs2/otrs2_2.3.2-2.dsc
otrs2_2.3.2-2_all.deb
  to pool/main/o/otrs2/otrs2_2.3.2-2_all.deb



A summary of the changes between this version and the previous one is
attached.

Thank you for reporting the bug, which will now be closed.  If you
have further comments please address them to [EMAIL PROTECTED],
and the maintainer will reopen the bug report if appropriate.

Debian distribution maintenance software
pp.
Torsten Werner <[EMAIL PROTECTED]> (supplier of updated otrs2 package)

(This message was generated automatically at their request; if you
believe that there is a problem with it please contact the archive
administrators by mailing [EMAIL PROTECTED])


-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1

Format: 1.8
Date: Thu, 23 Oct 2008 06:49:37 +0200
Source: otrs2
Binary: otrs2
Architecture: source all
Version: 2.3.2-2
Distribution: unstable
Urgency: low
Maintainer: Torsten Werner <[EMAIL PROTECTED]>
Changed-By: Torsten Werner <[EMAIL PROTECTED]>
Description: 
 otrs2      - Open Ticket Request System
Closes: 494683
Changes: 
 otrs2 (2.3.2-2) unstable; urgency=low
 .
   * merge from testing branch:
     - Do not load the module Apache2::Reload if it is not installed.
       (Closes: #494683)
Checksums-Sha1: 
 e548e11a987ce403f05035da2766da0a1c98a66e 1129 otrs2_2.3.2-2.dsc
 d83a34cce12f8be394b846ab1d2d83d6193521fe 19714 otrs2_2.3.2-2.diff.gz
 008040c7e9e8f94a1f980d92c341ed0afce1c819 2414992 otrs2_2.3.2-2_all.deb
Checksums-Sha256: 
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otrs2_2.3.2-2.dsc
 2a8459aecbda5eadfecb5b0bf7ac75a552b50652edfbc59abd48ef6e61b8808f 19714 
otrs2_2.3.2-2.diff.gz
 d4ed07aa0695dcec13098c960ae6fe127f6dd87ae11ada8f2136ae0ca8c81680 2414992 
otrs2_2.3.2-2_all.deb
Files: 
 64dc046bed9ecd8655ab53e599f761e8 1129 web optional otrs2_2.3.2-2.dsc
 80e00841da70aaa3d39402c6e9c0db79 19714 web optional otrs2_2.3.2-2.diff.gz
 4b0e1cfab622671b1e012d07ce1556bf 2414992 web optional otrs2_2.3.2-2_all.deb

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--- End Message ---

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