Your message dated Fri, 25 Dec 2009 12:03:16 +0100
with message-id <[email protected]>
and subject line Already done in 2.4.x
has caused the Debian Bug report #480394,
regarding otrs2: better tab browsing while creating a ticket
to be marked as done.

This means that you claim that the problem has been dealt with.
If this is not the case it is now your responsibility to reopen the
Bug report if necessary, and/or fix the problem forthwith.

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-- 
480394: http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=480394
Debian Bug Tracking System
Contact [email protected] with problems
--- Begin Message ---
Package: otrs2
Version: 2.2.6-1
Severity: wishlist

Hi,

   When creating a phone-ticket, users press "tab" to do to the next
field. When you choose the queue, the page is reloaded and selected
field goes back to the first thing in page. otrs2 could use "javascript
setfocus" to reload the page keeping the current selected field, instead
of selecting the first again. It would be more efficient to fill many
tickets.

   Thanks,
   Pedro


-- System Information:
Debian Release: 4.0
  APT prefers stable
  APT policy: (990, 'stable')
Architecture: amd64 (x86_64)
Shell:  /bin/sh linked to /bin/bash
Kernel: Linux 2.6.18-6-amd64
Locale: LANG=pt_BR.UTF-8, LC_CTYPE=pt_BR.UTF-8 (charmap=UTF-8)

Versions of packages otrs2 depends on:
ii  adduser                    3.102         Add and remove users and groups
ii  apache2                    2.2.3-4+etch4 Next generation, scalable, extenda
ii  apache2-mpm-prefork [httpd 2.2.3-4+etch4 Traditional model for Apache HTTPD
ii  dbconfig-common            1.8.29+etch1  common framework for packaging dat
ii  debconf                    1.5.11etch1   Debian configuration management sy
ii  libauthen-sasl-perl        2.10-1        Authen::SASL - SASL Authentication
ii  libcrypt-passwdmd5-perl    1.3-8         interoperable MD5-based crypt() fo
ii  libdate-pcalc-perl         1.2-2         Perl module for Gregorian calendar
ii  libdbi-perl                1.53-1etch1   Perl5 database interface by Tim Bu
ii  libemail-valid-perl        0.179-1       Check validity of Internet email a
ii  libio-stringy-perl         2.110-2       Perl5 modules for IO from scalars 
ii  libmailtools-perl          1.74-1        Manipulate email in perl programs
ii  libmime-perl               5.420-0.1     Perl5 modules for MIME-compliant m
ii  libtext-diff-perl          0.35-3        Perform diffs on files and record 
ii  libxml-parser-perl         2.34-4.2      Perl module for parsing XML files
ii  perl                       5.8.8-7etch3  Larry Wall's Practical Extraction 
ii  thttpd [httpd-cgi]         2.23beta1-5   tiny/turbo/throttling HTTP server
ii  ucf                        2.0020        Update Configuration File: preserv

Versions of packages otrs2 recommends:
ii  aspell                     0.60.4-4      GNU Aspell spell-checker
ii  ispell                     3.1.20.0-4.3  International Ispell (an interacti
ii  libapache2-mod-perl2       2.0.2-2.4     Integration of perl with the Apach
ii  libdbd-mysql-perl          3.0008-1      A Perl5 database interface to the 
ii  libdbd-pg-perl             1.49-2        a PostgreSQL interface for Perl 5 
pn  libgd-graph-perl           <none>        (no description available)
pn  libgd-text-perl            <none>        (no description available)
ii  mysql-server-5.0 [mysql-se 5.0.32-7etch5 mysql database server binaries
ii  procmail                   3.22-16       Versatile e-mail processor

-- debconf information excluded



--- End Message ---
--- Begin Message ---
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Hello,

I am closing your report, it is fixed with 2.4.x.

Thanks.

- --
/*
Mit freundlichem Gruß / With kind regards,
 Patrick Matthäi
 GNU/Linux Debian Developer

E-Mail: [email protected]
        [email protected]

Comment:
Always if we think we are right,
we were maybe wrong.
*/
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