Your message dated Wed, 06 Jul 2011 19:20:54 +0000
with message-id <[email protected]>
and subject line Bug#630475: fixed in otrs2 3.0.9+dfsg1-1
has caused the Debian Bug report #630475,
regarding otrs2: JSON.pm not found, json.pl missing
to be marked as done.
This means that you claim that the problem has been dealt with.
If this is not the case it is now your responsibility to reopen the
Bug report if necessary, and/or fix the problem forthwith.
(NB: If you are a system administrator and have no idea what this
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--
630475: http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=630475
Debian Bug Tracking System
Contact [email protected] with problems
--- Begin Message ---
Package: otrs2
Version: 2.4.9+dfsg1-3+squeeze1
Severity: normal
Tried to upgrade OTRS from 2.4.9 to 3.0.8 (unstable) without dependencies to
unstable.
After updating OTRS said JSON.pm missing in @INC. But JSON.pm was there, only
json.pl was missing in /cgi-bin/ I couldn't solve the problem. Thus I
downgraded. That worked fine.
-- System Information:
Debian Release: 6.0.1
APT prefers stable
APT policy: (990, 'stable'), (600, 'unstable'), (500, 'testing')
Architecture: i386 (i686)
Kernel: Linux 2.6.32-5-686-bigmem (SMP w/8 CPU cores)
Locale: LANG=de_AT.UTF-8, LC_CTYPE=de_AT.UTF-8 (charmap=UTF-8)
Shell: /bin/sh linked to /bin/dash
Versions of packages otrs2 depends on:
ii adduser 3.112+nmu2 add and remove users and groups
ii apache2-mpm-prefork [h 2.2.16-6+squeeze1 Apache HTTP Server - traditional n
ii dbconfig-common 1.8.46+squeeze.0 common framework for packaging dat
ii debconf [debconf-2.0] 1.5.36.1 Debian configuration management sy
ii libapache2-reload-perl 0.10-2 Reload Perl modules when changed o
ii libauthen-sasl-perl 2.1500-1 Authen::SASL - SASL Authentication
ii libcrypt-passwdmd5-per 1.3-9 interoperable MD5-based crypt() fo
ii libdate-pcalc-perl 6.1-1 Perl module for Gregorian calendar
ii libdbd-mysql-perl 4.016-1 Perl5 database interface to the My
ii libdbi-perl 1.612-1 Perl Database Interface (DBI)
ii libemail-valid-perl 0.184-1 Perl module for checking the valid
ii libgd-graph-perl 1.44-3 Graph Plotting Module for Perl 5
ii libgd-text-perl 0.86-5 Text utilities for use with GD
ii libio-stringy-perl 2.110-4 Perl modules for IO from scalars a
ii libjs-prototype 1.6.1-1 JavaScript Framework for dynamic w
ii libjs-yui 2.8.2r1~squeeze-1 Yahoo User Interface Library
ii libmail-pop3client-per 2.17-1 POP3 client module for perl
ii libmailtools-perl 2.06-1 Manipulate email in perl programs
ii libmime-tools-perl 5.428-1 Perl5 modules for MIME-compliant m
ii libnet-imap-simple-per 1.1900-1 Perl module to manage an IMAP acco
ii libnet-imap-simple-ssl 1.3-3 Subclass of Net::IMAP::Simple with
ii libnet-smtp-ssl-perl 1.01-2 SSL support for Net::SMTP
ii libpdf-api2-perl 0.73-1 module for creating or modifying P
ii libsoap-lite-perl 0.712-2 Perl implementation of a SOAP clie
ii libtext-csv-perl 1.18-1 comma-separated values manipulator
ii libtext-diff-perl 1.37-1 Perl module to find differences in
ii libxml-feedpp-perl 0.41-1 module to parse/write/merge/edit R
ii libxml-parser-perl 2.36-1.1+b1 Perl module for parsing XML files
ii perl 5.10.1-17 Larry Wall's Practical Extraction
ii ucf 3.0025+nmu1 Update Configuration File: preserv
Versions of packages otrs2 recommends:
ii ispell 3.1.20.0-7 International Ispell (an interacti
ii mysql-server 5.1.49-3 MySQL database server (metapackage
ii mysql-server-5.1 [mysql-serve 5.1.49-3 MySQL database server binaries and
ii procmail 3.22-19 Versatile e-mail processor
Versions of packages otrs2 suggests:
pn libnet-ldap-perl <none> (no description available)
pn otrs2-doc-en | otrs2-doc-de <none> (no description available)
-- debconf information excluded
--- End Message ---
--- Begin Message ---
Source: otrs2
Source-Version: 3.0.9+dfsg1-1
We believe that the bug you reported is fixed in the latest version of
otrs2, which is due to be installed in the Debian FTP archive:
otrs2_3.0.9+dfsg1-1.debian.tar.gz
to main/o/otrs2/otrs2_3.0.9+dfsg1-1.debian.tar.gz
otrs2_3.0.9+dfsg1-1.dsc
to main/o/otrs2/otrs2_3.0.9+dfsg1-1.dsc
otrs2_3.0.9+dfsg1-1_all.deb
to main/o/otrs2/otrs2_3.0.9+dfsg1-1_all.deb
otrs2_3.0.9+dfsg1.orig.tar.gz
to main/o/otrs2/otrs2_3.0.9+dfsg1.orig.tar.gz
otrs_3.0.9+dfsg1-1_all.deb
to main/o/otrs2/otrs_3.0.9+dfsg1-1_all.deb
A summary of the changes between this version and the previous one is
attached.
Thank you for reporting the bug, which will now be closed. If you
have further comments please address them to [email protected],
and the maintainer will reopen the bug report if appropriate.
Debian distribution maintenance software
pp.
Patrick Matthäi <[email protected]> (supplier of updated otrs2 package)
(This message was generated automatically at their request; if you
believe that there is a problem with it please contact the archive
administrators by mailing [email protected])
-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA256
Format: 1.8
Date: Wed, 06 Jul 2011 20:42:26 +0200
Source: otrs2
Binary: otrs2 otrs
Architecture: source all
Version: 3.0.9+dfsg1-1
Distribution: unstable
Urgency: low
Maintainer: Patrick Matthäi <[email protected]>
Changed-By: Patrick Matthäi <[email protected]>
Description:
otrs - Open Ticket Request System (transitional package)
otrs2 - Open Ticket Request System
Closes: 630475 631113
Changes:
otrs2 (3.0.9+dfsg1-1) unstable; urgency=low
.
[ Thomas Mueller ]
* Add new dependency libjson-perl (Closes: #630475)
.
[ Patrick Matthäi ]
* New upstream release.
- Fixes command line parsing for otrs.DeleteCache.pl.
Closes: #631113
- Refresh hunky patches 16-disable-DashboardProductNotify and
21-use-debian-libjs-packages.
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otrs2_3.0.9+dfsg1-1.debian.tar.gz
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Files:
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otrs2_3.0.9+dfsg1-1.debian.tar.gz
697f6800676e3ca3c62b623293502448 8747290 web optional
otrs2_3.0.9+dfsg1-1_all.deb
1c568174a35c07f30ce0d8792b6a25af 125878 web optional otrs_3.0.9+dfsg1-1_all.deb
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