Your message dated Sun, 22 Jul 2012 14:31:41 +0200
with message-id <[email protected]>
and subject line Re: Bug#675344: otrs2: Issue with simultaneous pending tickets
has caused the Debian Bug report #675344,
regarding otrs2: Issue with simultaneous pending tickets
to be marked as done.
This means that you claim that the problem has been dealt with.
If this is not the case it is now your responsibility to reopen the
Bug report if necessary, and/or fix the problem forthwith.
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--
675344: http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=675344
Debian Bug Tracking System
Contact [email protected] with problems
--- Begin Message ---
Package: otrs2
Version: 3.1.5+dfsg1-2
Severity: normal
When multiple tickets are set to the same pending date and time, otrs seems
to have issues with those; not sure if those two are the only parts affected
but here is what have noticed:
- Only one of those events will show up in the "Upcoming events".
- No email will be sent to Ticket Reminder will be sent.
Please let me know if you need further infos on my installatioin.
Thank you,
-- System Information:
Debian Release: 6.0.5
APT prefers stable
APT policy: (500, 'stable')
Architecture: amd64 (x86_64)
Kernel: Linux 2.6.32-028stab089.1 (SMP w/16 CPU cores)
Locale: LANG=en_US, LC_CTYPE=en_US (charmap=ISO-8859-1)
Shell: /bin/sh linked to /bin/bash
Versions of packages otrs2 depends on:
ii adduser 3.112+nmu2 add and remove users and groups
ii apache2-mpm-prefork 2.2.16-6+squeeze7 Apache HTTP Server - traditional n
ii dbconfig-common 1.8.46+squeeze.0 common framework for packaging dat
ii debconf [debconf-2.0 1.5.36.1 Debian configuration management sy
ii libapache2-reload-pe 0.10-2 Reload Perl modules when changed o
ii libauthen-sasl-perl 2.1500-1 Authen::SASL - SASL Authentication
ii libcrypt-passwdmd5-p 1.3-9 interoperable MD5-based crypt() fo
ii libcss-minifier-perl 0.01-1 Perl extension for minifying CSS
ii libdate-pcalc-perl 6.1-1 Perl module for Gregorian calendar
ii libdbd-mysql-perl 4.016-1 Perl5 database interface to the My
ii libdbi-perl 1.612-1 Perl Database Interface (DBI)
ii libemail-valid-perl 0.184-1 Perl module for checking the valid
ii libgd-graph-perl 1.44-3 Graph Plotting Module for Perl 5
ii libgd-text-perl 0.86-5 Text utilities for use with GD
ii libio-stringy-perl 2.110-4 Perl modules for IO from scalars a
ii libjavascript-minifi 1.05-1 Perl extension for minifying JavaS
ii libjs-jquery 1.7.1-1 JavaScript library for dynamic web
ii libjs-jquery-ui 1.8.ooops.20+dfsg-1 JavaScript UI library for dynamic
ii libjs-prototype 1.6.1-1 JavaScript Framework for dynamic w
ii libjs-yui 2.8.2r1~squeeze-1 Yahoo User Interface Library
ii libjson-perl 2.53-1 module for manipulating JSON-forma
ii libmail-pop3client-p 2.17-1 POP3 client module for perl
ii libmailtools-perl 2.06-1 Manipulate email in perl programs
ii libmime-tools-perl 5.428-1 Perl5 modules for MIME-compliant m
ii libnet-imap-simple-p 1.1900-1 Perl module to manage an IMAP acco
ii libnet-imap-simple-s 1.3-3 Subclass of Net::IMAP::Simple with
ii libnet-smtp-ssl-perl 1.01-2 SSL support for Net::SMTP
ii libpdf-api2-perl 0.73-1 module for creating or modifying P
ii libsoap-lite-perl 0.712-2 Perl implementation of a SOAP clie
ii libtext-csv-perl 1.18-1 comma-separated values manipulator
ii libtext-diff-perl 1.37-1 Perl module to find differences in
ii libxml-feedpp-perl 0.41-1 module to parse/write/merge/edit R
ii libxml-parser-perl 2.36-1.1+b1 Perl module for parsing XML files
ii libyaml-perl 0.71-1 YAML Ain't Markup Language
ii perl [libdigest-sha- 5.10.1-17squeeze3 Larry Wall's Practical Extraction
ii ttf-dejavu-core 2.31-1 Vera font family derivate with add
ii ttf-dejavu-extra 2.31-1 Vera font family derivate with add
ii ucf 3.0025+nmu1 Update Configuration File: preserv
Versions of packages otrs2 recommends:
pn aspell | ispell <none> (no description available)
ii libapache-dbi-perl 1.08-1 Connect apache server to database
ii mysql-server 5.1.61-0+squeeze1 MySQL database server (metapackage
ii mysql-server-5.1 [mysq 5.1.61-0+squeeze1 MySQL database server binaries and
pn procmail | maildrop <none> (no description available)
Versions of packages otrs2 suggests:
pn libencode-hanextra-perl <none> (no description available)
ii libjson-xs-perl 2.290-1 module for serializing/deserializi
ii libmail-imapclient-perl 3.29-1 Perl library for manipulating IMAP
pn libnet-ldap-perl <none> (no description available)
pn libnet-smtp-tls-butmaintained <none> (no description available)
ii libtext-csv-xs-perl 0.73-1 Perl C/XS module to process Comma-
pn otrs2-doc-en | otrs2-doc-de <none> (no description available)
-- debconf information:
otrs2/install-error: abort
otrs2/remove-error: abort
otrs2/pgsql/method: unix socket
otrs2/pgsql/authmethod-admin: ident
otrs2/db/app-user: otrs
otrs2/pgsql/changeconf: false
otrs2/pgsql/authmethod-user: ident
otrs2/internal/skip-preseed: false
otrs2/remote/port:
otrs2/upgrade-backup: true
otrs2/pgsql/admin-user: postgres
otrs2/db/dbname: otrs2
otrs2/dbconfig-reinstall: false
otrs2/db/basepath:
* otrs2/dbconfig-install: true
otrs2/pgsql/manualconf:
otrs2/mysql/method: unix socket
otrs2/dbconfig-remove:
otrs2/upgrade-error: abort
otrs2/remote/newhost:
otrs2/internal/reconfiguring: false
otrs2/purge: false
* otrs2/database-type: mysql
otrs2/pgsql/no-empty-passwords:
otrs2/dbconfig-upgrade: true
otrs2/passwords-do-not-match:
otrs2/remote/host:
otrs2/missing-db-package-error: abort
otrs2/mysql/admin-user: root
--- End Message ---
--- Begin Message ---
Am 31.05.2012 14:31, schrieb Brice Buronfosse:
> Package: otrs2
> Version: 3.1.5+dfsg1-2
> Severity: normal
>
>
> When multiple tickets are set to the same pending date and time, otrs seems
> to have issues with those; not sure if those two are the only parts affected
> but here is what have noticed:
> - Only one of those events will show up in the "Upcoming events".
> - No email will be sent to Ticket Reminder will be sent.
>
> Please let me know if you need further infos on my installatioin.
I am closing this reprot as described in my last email.
If it still appears with 3.1.7 feel free to reopen it!
--
/*
Mit freundlichem Gruß / With kind regards,
Patrick Matthäi
GNU/Linux Debian Developer
E-Mail: [email protected]
[email protected]
*/
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--- End Message ---
