Your message dated Thu, 13 Nov 2014 16:43:17 +0800
with message-id <[email protected]>
and subject line closing as fixed
has caused the Debian Bug report #598102,
regarding scanbuttond startup breaks HP ScanJet 3300C
to be marked as done.
This means that you claim that the problem has been dealt with.
If this is not the case it is now your responsibility to reopen the
Bug report if necessary, and/or fix the problem forthwith.
(NB: If you are a system administrator and have no idea what this
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--
598102: http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=598102
Debian Bug Tracking System
Contact [email protected] with problems
--- Begin Message ---
Package: sane-utils
Version: 1.0.21-4
Severity: normal
Hi,
While 'scanimage -L' lists my HP ScanJet 3300C USB scanner, the scanning itself
does not work. scanimage returns a 'Device busy'. There are no other programs
than SANE that are configured to use the scanner.
robbert@srv:~$ lsusb | grep Scan
Bus 003 Device 002: ID 03f0:0205 Hewlett-Packard ScanJet 3300c
robbert@srv:~$ scanimage -L
device `niash:libusb:003:002' is a Hewlett-Packard ScanJet 3300C flatbed scanner
robbert@srv:~$ ls -la /dev/bus/usb/003/002
crw-rw-r-- 1 root scanner 189, 257 Sep 25 14:17 /dev/bus/usb/003/002
robbert@srv:~$ SANE_DEBUG_DLL=1 SANE_DEBUG_SANEI_USB=128 SANE_DEBUG_HP=255
SANE_DEBUG_NIASH=255 /usr/bin/scanimage -d niash:libusb:003:002 --format tiff
[sanei_debug] Setting debug level of dll to 1.
[dll] sane_init: SANE dll backend version 1.0.12 from sane-backends 1.0.21
[sanei_debug] Setting debug level of niash to 255.
[niash] sane_init
[sanei_debug] Setting debug level of sanei_usb to 128.
[sanei_usb] sanei_usb_init: marking existing devices
[sanei_usb] sanei_usb_init: Looking for kernel scanner devices
[sanei_usb] sanei_usb_init: can't stat /dev/usb/: No such file or directory
[sanei_usb] sanei_usb_init: Looking for libusb devices
usb_set_debug: Setting debugging level to 255 (on)
usb_os_find_busses: Found 003
usb_os_find_busses: Found 002
usb_os_find_busses: Found 001
usb_os_find_devices: Found 002 on 003
usb_os_find_devices: couldn't get connect info
usb_os_find_devices: Found 001 on 003
error obtaining child information: Inappropriate ioctl for device
error obtaining child information: Operation not permitted
usb_os_find_devices: couldn't get connect info
usb_os_find_devices: Found 001 on 002
error obtaining child information: Operation not permitted
usb_os_find_devices: couldn't get connect info
usb_os_find_devices: Found 001 on 001
error obtaining child information: Operation not permitted
[sanei_usb] sanei_usb_init: found libusb device (0x03f0/0x0205) interface 0 at
libusb:003:002
[sanei_usb] store_device: add dn 0 with libusb:003:002
[sanei_usb] sanei_usb_init: device 0x1d6b/0x0001, interface 0 doesn't look like
a scanner (9/9)
[sanei_usb] sanei_usb_init: device 0x1d6b/0x0001: no suitable interfaces
[sanei_usb] sanei_usb_init: device 0x1d6b/0x0001, interface 0 doesn't look like
a scanner (9/9)
[sanei_usb] sanei_usb_init: device 0x1d6b/0x0001: no suitable interfaces
[sanei_usb] sanei_usb_init: device 0x1d6b/0x0002, interface 0 doesn't look like
a scanner (9/9)
[sanei_usb] sanei_usb_init: device 0x1d6b/0x0002: no suitable interfaces
[sanei_usb] sanei_usb_init: found 1 devices
[sanei_usb] sanei_usb_init: device 00 is libusb:003:002
[niash] Looking for ScanJet 3300C...
[sanei_usb] sanei_usb_find_devices: vendor=0x03f0, product=0x0205
[niash] _AttachUsb: found libusb:003:002
[niash] niash: _ReportDevice 'libusb:003:002'
[niash] Looking for ScanJet 3400C...
[sanei_usb] sanei_usb_find_devices: vendor=0x03f0, product=0x0405
[niash] Looking for ScanJet 4300C...
[sanei_usb] sanei_usb_find_devices: vendor=0x03f0, product=0x0305
[niash] Looking for HP ScanJet 4300c...
[sanei_usb] sanei_usb_find_devices: vendor=0x047b, product=0x1002
[niash] Looking for Snapscan Touch...
[sanei_usb] sanei_usb_find_devices: vendor=0x06bd, product=0x0100
[niash] Looking for Office Scanner USB 19200...
[sanei_usb] sanei_usb_find_devices: vendor=0x047b, product=0x1000
[niash] sane_open: libusb:003:002
[niash] Trying to open libusb:003:002...
[sanei_usb] sanei_usb_open: trying to open device `libusb:003:002'
USB error: could not set config 1: Connection timed out
[sanei_usb] sanei_usb_open: libusb complained: could not set config 1:
Connection timed out
[niash] NiashXferOpen failed for 'libusb:003:002'
[niash] NiashOpen failed
scanimage: open of device niash:libusb:003:002 failed: Device busy
[niash] sane_exit
How can I troubleshoot this further?
Regards,
Robbert
-- System Information:
Debian Release: squeeze/sid
APT prefers squeeze-volatile
APT policy: (500, 'squeeze-volatile'), (500, 'testing')
Architecture: i386 (i686)
Kernel: Linux 2.6.32-5-686 (SMP w/2 CPU cores)
Locale: LANG=en_US.UTF-8, LC_CTYPE=en_US.UTF-8 (charmap=UTF-8)
Shell: /bin/sh linked to /bin/bash
Versions of packages sane-utils depends on:
ii adduser 3.112 add and remove users and groups
ii debconf [debconf-2.0] 1.5.35 Debian configuration management sy
ii libavahi-client3 0.6.27-2 Avahi client library
ii libavahi-common3 0.6.27-2 Avahi common library
ii libc6 2.11.2-6 Embedded GNU C Library: Shared lib
ii libieee1284-3 0.2.11-6 cross-platform library for paralle
ii libsane 1.0.21-4 API library for scanners
ii libusb-0.1-4 2:0.1.12-16 userspace USB programming library
ii update-inetd 4.37 inetd configuration file updater
sane-utils recommends no packages.
Versions of packages sane-utils suggests:
ii avahi-daemon 0.6.27-2 Avahi mDNS/DNS-SD daemon
pn unpaper <none> (no description available)
-- debconf information:
* sane-utils/saned_run: false
* sane-utils/saned_scanner_group: true
--- End Message ---
--- Begin Message ---
Control: fixed 598102 1.4.0-1x3
This should be fixed in scanbd, please open a ticket against the sane
packages if your scanner is not supported.
--- End Message ---
