Your message dated Sun, 05 Mar 2006 06:47:30 -0800 with message-id <[EMAIL PROTECTED]> and subject line Bug#316340: fixed in otrs 2.0.4p01-2 has caused the attached Bug report to be marked as done.
This means that you claim that the problem has been dealt with. If this is not the case it is now your responsibility to reopen the Bug report if necessary, and/or fix the problem forthwith. (NB: If you are a system administrator and have no idea what I am talking about this indicates a serious mail system misconfiguration somewhere. Please contact me immediately.) Debian bug tracking system administrator (administrator, Debian Bugs database)
--- Begin Message ---Package: otrs Version: 1.3.2p01-5 Severity: wishlist Tags: patch Hi, it would be reasonable to check whether programs which are called by cron daemon really exist. While most of the cron.d entries are just comments it might happen that one entry was uncommented and later the program which is called was deinstalled. This happened in my case with fetchmail. Thus I think the cron.d script should be enhanced like this: --- otrs_fetchmail.orig 2005-04-05 23:06:53.000000000 +0200 +++ otrs_fetchmail 2005-06-30 10:28:40.265018760 +0200 @@ -6,5 +6,5 @@ # This software comes with ABSOLUTELY NO WARRANTY. # -- # fetch every 5 minutes emails via fetchmail -#*/5 * * * * otrs /usr/bin/fetchmail --fetchmailrc /etc/otrs/fetchmailrc -a >> /dev/null +#*/5 * * * * otrs [ -x /usr/bin/fetchmail ] ; then /usr/bin/fetchmail --fetchmailrc /etc/otrs/fetchmailrc -a >> /dev/null ; fi In case this was intentionally done this way to trigger any error message from the system feel free to close this bug, but for my understanding it would be reasonable this way. Kind regards Andreas. -- System Information: Debian Release: testing/unstable APT prefers testing APT policy: (501, 'testing'), (50, 'unstable') Architecture: i386 (i686) Shell: /bin/sh linked to /bin/bash Kernel: Linux 2.6.11 Locale: [EMAIL PROTECTED], [EMAIL PROTECTED] (charmap=ISO-8859-15) Versions of packages otrs depends on: ii apache2 2.0.54-4 next generation, scalable, extenda ii apache2-mpm-worker [apache2] 2.0.54-4 high speed threaded model for Apac ii libauthen-sasl-perl 2.08-2 Authen::SASL - SASL Authentication ii libdate-pcalc-perl 1.2-2 Perl module for Gregorian calendar ii libdbi-perl 1.48-1 Perl5 database interface by Tim Bu ii libemail-valid-perl 0.15-2 Check validity of Internet email a ii libio-stringy-perl 2.110-1 Perl5 modules for IO from scalars ii libmailtools-perl 1.62-1 Manipulate email in perl programs ii libmime-perl 5.417-1 Perl5 modules for MIME-compliant m ii perl 5.8.7-3 Larry Wall's Practical Extraction -- no debconf information
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--- Begin Message ---Source: otrs Source-Version: 2.0.4p01-2 We believe that the bug you reported is fixed in the latest version of otrs, which is due to be installed in the Debian FTP archive: otrs-doc-de_2.0.4p01-2_all.deb to pool/main/o/otrs/otrs-doc-de_2.0.4p01-2_all.deb otrs-doc-en_2.0.4p01-2_all.deb to pool/main/o/otrs/otrs-doc-en_2.0.4p01-2_all.deb otrs_2.0.4p01-2.diff.gz to pool/main/o/otrs/otrs_2.0.4p01-2.diff.gz otrs_2.0.4p01-2.dsc to pool/main/o/otrs/otrs_2.0.4p01-2.dsc otrs_2.0.4p01-2_all.deb to pool/main/o/otrs/otrs_2.0.4p01-2_all.deb A summary of the changes between this version and the previous one is attached. Thank you for reporting the bug, which will now be closed. If you have further comments please address them to [EMAIL PROTECTED], and the maintainer will reopen the bug report if appropriate. Debian distribution maintenance software pp. Torsten Werner <[EMAIL PROTECTED]> (supplier of updated otrs package) (This message was generated automatically at their request; if you believe that there is a problem with it please contact the archive administrators by mailing [EMAIL PROTECTED]) -----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 Format: 1.7 Date: Sun, 5 Mar 2006 14:54:03 +0100 Source: otrs Binary: otrs otrs-doc-de otrs-doc-en Architecture: source all Version: 2.0.4p01-2 Distribution: unstable Urgency: low Maintainer: Torsten Werner <[EMAIL PROTECTED]> Changed-By: Torsten Werner <[EMAIL PROTECTED]> Description: otrs - Open Ticket Request System otrs-doc-de - Open Ticket Request System - German documentation otrs-doc-en - Open Ticket Request System - English documentation Closes: 310854 316340 355328 Changes: otrs (2.0.4p01-2) unstable; urgency=low . [ Noèl Köthe ] * corrected spelling errors in README.Debian, closes: #310854 [ Torsten Werner ] * added debian/NEWS.Debian * fixed scripts/backup.pl to backup the configuration files, closes: #355328 * fix for apache2-perl-startup.pl (mentioned in #293062) * added checks for existing binaries in cronjobs, closes: #316340 Files: d81736d9d4c00e8eb41b3f5ae234fcbf 600 web optional otrs_2.0.4p01-2.dsc 01db6673884e908437faa40bfae889df 8639 web optional otrs_2.0.4p01-2.diff.gz 2803fd7f73df3b1d0d235dd2bd7a9f1d 1148448 web optional otrs_2.0.4p01-2_all.deb e46e3f5067ae0568cd51d4cc7a91dbbb 5153004 web optional otrs-doc-en_2.0.4p01-2_all.deb 5e1379116ca4318a09cb2bfc57d90deb 5399800 web optional otrs-doc-de_2.0.4p01-2_all.deb -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.4.1 (GNU/Linux) iD8DBQFECvUlfY3dicTPjsMRAtuQAJ0VCIWpN/HbXEy2MGZIStJwYOD2mACcDQDr k8/G7rBTRjz83apdmK8mtl0= =9JpN -----END PGP SIGNATURE-----
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