Your message dated Tue, 26 May 2026 10:14:14 +0000
with message-id <[email protected]>
and subject line Bug#1134418: Removed package(s) from unstable
has caused the Debian Bug report #951272,
regarding rt 4.4 and later spam owner on permission denied
to be marked as done.
This means that you claim that the problem has been dealt with.
If this is not the case it is now your responsibility to reopen the
Bug report if necessary, and/or fix the problem forthwith.
(NB: If you are a system administrator and have no idea what this
message is talking about, this may indicate a serious mail system
misconfiguration somewhere. Please contact [email protected]
immediately.)
--
951272: https://bugs.debian.org/cgi-bin/bugreport.cgi?bug=951272
Debian Bug Tracking System
Contact [email protected] with problems
--- Begin Message ---
Source: request-tracker4
Version: 4.4.1-3+deb9u3
Severity: normal
Tags: patch upstream
RT 4.4 and later (shipped in buster) change the behavior of the mail
gateway to noisily warn the owner when it fails to create a ticket or
add a corrspondance because of a permission denied error.
This change was introduced in 4.4.0rc1, in the following commit:
https://github.com/bestpractical/rt/commit/03d0af9a7dfe03ce0f2f86f831bcfe19bb29f5a9#diff-a49d7759c3d37e2923b56ea76a2c62ab
That functionality which the commit log refers to used to be an
*optional* plugin, which was removed in:
https://github.com/bestpractical/rt/commit/d6b673a6e606de4ff74e30a3823401940e2cd465
I think that's a mistake. Since the update, we have started seeing a
lot of spam needlessly bounced to the owner email. The reason behind
this is that our RT admins are allowed to block email addresses from
using RT by ticking off the `Let this user access RT` box in the
user's configuration.
Previously, this would make the user see a bounce when they try to
write RT, which is still the case now. But on top of that, the message
is *also* bounced to admins.
That triggered a copious 23 emails just last night, and I suspect much
more is coming to us.
So I sent a PR upstream to revert the change:
https://github.com/bestpractical/rt/pull/291
Could this be integrated in the Debian package?
Thanks!
-- System Information:
Debian Release: 10.3
APT prefers stable-debug
APT policy: (500, 'stable-debug'), (500, 'stable'), (1, 'experimental'), (1,
'unstable')
Architecture: amd64 (x86_64)
Kernel: Linux 4.19.0-8-amd64 (SMP w/4 CPU cores)
Kernel taint flags: TAINT_OOT_MODULE, TAINT_UNSIGNED_MODULE
Locale: LANG=fr_CA.UTF-8, LC_CTYPE=fr_CA.UTF-8 (charmap=UTF-8),
LANGUAGE=fr_CA.UTF-8 (charmap=UTF-8)
Shell: /bin/sh linked to /usr/bin/dash
Init: systemd (via /run/systemd/system)
LSM: AppArmor: enabled
--- End Message ---
--- Begin Message ---
Version: 4.4.7+dfsg-4+rm
Dear submitter,
as the package request-tracker4 has just been removed from the Debian archive
unstable we hereby close the associated bug reports. We are sorry
that we couldn't deal with your issue properly.
For details on the removal, please see https://bugs.debian.org/1134418
The version of this package that was in Debian prior to this removal
can still be found using https://snapshot.debian.org/.
Please note that the changes have been done on the master archive and
will not propagate to any mirrors until the next dinstall run at the
earliest.
This message was generated automatically; if you believe that there is
a problem with it please contact the archive administrators by mailing
[email protected].
Debian distribution maintenance software
pp.
Thorsten Alteholz (the ftpmaster behind the curtain)
--- End Message ---
